Eligibility Referral Specialist II

Putnamcountyohio; Kentucky; On-site; USD 39,000 - 49,774; Full time

Benefits offered by this job

Competitive Health/Dental/Vision/Life Insurance

Paid Sick Leave

Paid Vacation (after 6 months)

Ohio Public Employees Retirement System

Job summary

Putnamcountyohio is seeking an Eligibility Referral Specialist II based in Kentucky. The role involves determining eligibility for programs such as TANF and SNAP, conducting client interviews, and managing documentation efficiently.

The ideal candidate will possess a high school diploma, communication skills, and the ability to work in a fast-paced environment. Benefits include health insurance, paid leave, and a flexible schedule. Pay ranges from $39,000 to $49,774.40 annually.

Qualifications

• High School Diploma or GED is required; an Associate degree is preferred.
• Previous case management experience is a plus.
• Must have a valid driver's license.

Responsibilities

• Determine eligibility for various assistance programs.
• Conduct phone interviews and manage case documentation.
• Contact clients for updates and support.

Skills

Strong written and verbal communication skills

Problem solving

Organizational skills

Adaptability to change

Education

High School Diploma or GED

Associate degree preferred

Tools

Microsoft Office

Job description

To apply: Qualified applicants should submit their cover letter and resume to: Beth Coleson, Assistant Director via e-mail to [emailprotected]

Eligibility Referral Specialist II

Overview

POSITION OVERVIEW: Determine eligibility for Prevention, Retention and Contingency (PRC) program, Medicaid, and Long-Term Care. Conducts phone interviews and accesses the Ohio Benefits Worker Portal to perform case management to determine eligibility for assistance for Temporary Assistance for Needy Families (TANF) and Supplemental Nutrition Assistance Program (SNAP). Processes changes that affect eligibility for assistance. Processes applications on a daily basis by completing new applications and reapplications for assistance and mailing out applications as needed. Completes referrals for the Able-Bodied Adults Without Dependents (ABAWD) program. Contact clients to answer questions and provide updates to cases. Scans all client paperwork using the electronic documents management system (EDMS) and tracks all due dates of follow-up items. Sends all needed paperwork to clients and updates all cases for increases or decreases of assistance. Sends requests for verification for eligibility. Agency hours are Monday through Thursday 7:00 a.m. – 4:30 p.m. and Fridays from 7 a.m. – 12:00 noon.

Experience

MINIMUM QUALIFICATIONS: High School Diploma or GED. Associate degree preferred. Valid driver’s license. Previous case management experience preferred. Strong written and verbal communication skills, be skillful in problem solving, maintain accurate records and be able to develop and present new ideas to unique issues as they arise. Previous experience with Microsoft Office preferred. You must be highly adaptable to change, organized, ability to meet multiple deadlines, and want to make a difference in the lives of families in the community. Previous experience with case management and social services programs preferred.

Career Level

Entry Level

Salary/Benefits

PAY RANGE: $39,000 to $49,774.40 annually

FRINGE BENEFITS INCLUDE: Competitive Health/Dental/Vision/Life Insurance; Paid Sick Leave; Paid Vacation (after 6 months); OPERS (Ohio Public Employees Retirement System); Deferred compensation plans available; Flexible Schedule; 11 Paid Holidays Per Year