Full-Time Patient Services Call Center Specialist

ADP, Inc.; Siloam Springs (AR); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

403(b) Retirement plan

Paid Time Off

10 Annual Paid Holidays

Employee Discounts for Care

Résumé du poste

Community Clinic in Siloam Springs, AR, is hiring a Call Center Agent. This full-time, in-person role involves answering and routing calls, scheduling patient appointments, and confirming patient information.

The position operates Monday–Friday, 7:00 AM–4:00 PM with a competitive benefits package at our Sager Creek Pediatrics location. Ideal candidates will have a High School diploma, some call center experience, and the ability to use EMR systems; bilingual Spanish/English or

Qualifications

• High School diploma or equivalent is required.

Responsabilités

• Answers and routes incoming calls and schedules patient appointments.
• Obtains and confirms patient information; maintains accurate records in EMR.
• Ensures provider schedules align with clinic guidelines and routes inquiries appropriately.
• Provides excellent customer service to patients and callers.

Connaissances

Teamwork

Interpersonal Skills

MS Office

EMR systems

Formation

High School diploma or equivalent

Description du poste

Community Clinic in Siloam Springs, AR, is hiring a Call Center Agent. This full-time, in-person role involves answering and routing calls, scheduling patient appointments, and confirming patient information.

The position operates Monday–Friday, 7:00 AM–4:00 PM with a competitive benefits package at our Sager Creek Pediatrics location. Ideal candidates will have a High School diploma, some call center experience, and the ability to use EMR systems; bilingual Spanish/English or