Full-Time Patient Access & Scheduling Specialist

Hancock County Health System; Garner (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Hancock County Health System in Garner, IA seeks a full-time front desk receptionist to greet patients, collect insurance and identification information, and guide them through check-in at the Garner Medical Clinic.

The role requires excellent customer service, strong computer skills, organization, and the ability to work as part of a team; you will answer phones, register and schedule in the EHR, and handle payments, with occasional travel to other locations.

Qualifications

• High school diploma or equivalent.
• Experience in a clinical office setting preferred.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and obtain required information (insurance and identification).
• Answer phones and transfer calls as needed.
• Register and schedule patients in the electronic health record (EHR).
• Collect payments and prepare items for patient appointments.

Skills

Customer service

Computer skills

Organization

Prioritization

Multitasking

Telephone etiquette

Team player

Education

High school diploma

Job description

Hancock County Health System in Garner, IA seeks a full-time front desk receptionist to greet patients, collect insurance and identification information, and guide them through check-in at the Garner Medical Clinic.

The role requires excellent customer service, strong computer skills, organization, and the ability to work as part of a team; you will answer phones, register and schedule in the EHR, and handle payments, with occasional travel to other locations.