Clinic Scheduling/Registration

Hancock County Health System; Garner (IA); On-site; USD 36,000 - 48,000; Full time

Job summary

Hancock County Health System in Garner, IA seeks a full-time front desk receptionist to greet patients, collect insurance and identification information, and guide them through check-in at the Garner Medical Clinic.

The role requires excellent customer service, strong computer skills, organization, and the ability to work as part of a team; you will answer phones, register and schedule in the EHR, and handle payments, with occasional travel to other locations.

Qualifications

• High school diploma or equivalent.
• Experience in a clinical office setting preferred.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and obtain required information (insurance and identification).
• Answer phones and transfer calls as needed.
• Register and schedule patients in the electronic health record (EHR).
• Collect payments and prepare items for patient appointments.

Skills

Customer service

Computer skills

Organization

Prioritization

Multitasking

Telephone etiquette

Team player

Education

High school diploma

Job description

RESPONSIBILITIES

Responsible for greeting patients, obtaining required information to include insurance and identification, answering phones and transferring calls appropriately, competent in registering and scheduling patients in electronic health record, collection of payments and preparing any additional items as requested for patient appointments.

HOURS

Full-time, 80 hours a pay period, Monday-Friday. Primary location will be the Garner Medical Clinic but must be willing to travel to other locations if needed.

QUALIFICATIONS

High school graduate or equivalent. Previous experience in a clinical office setting and medical terminology preferred. Must have excellent customer service skills, computer skills, ability to organize, prioritize, multi-task, telephone etiquette, and ability to work well with others as a team.

PHYSICAL REQUIREMENTS

Must be able to read and sit continuously. Must have good visual and auditory abilities. Must be able to handle frequent interruptions.