Full-Time Oncology Front Desk Assistant – Sign-On Bonus

MemorialCare; Colonia Juarez (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

$1,500 signing bonus

Job summary

MemorialCare is seeking a Front Office Assistant in Newport Beach, CA to support oncology clinics with front desk duties and patient flow. The role requires accuracy in registrations, scheduling, and insurance verification, with a patient-first approach.

The position offers two pay levels based on experience, a 8-hour day shift, and a $1,500 signing bonus for external hires meeting employment requirements. MemorialCare is a nonprofit health system with a broad network in Orange and LA counties.

Qualifications

• Outpatient medical office experience preferred.
• Customer service experience required.

Responsibilities

• Ensure pre-arrival patient process is complete.
• Assist new patients with Patient Information Forms.
• Verify patient registration data and insurance eligibility prior to visit; collect and receipt payments.
• Maintain knowledge of insurance requirements and patient financial obligations.
• Demonstrate proficiency in computer management systems.
• Use scheduling and registration protocols for new patients and editing data.
• Confirm, reschedule, and manage appointments per protocol.
• Answer calls within 3 rings and direct accordingly.
• Monitor lobby for extended waiting times and notify relevant parties.
• Keep patient areas safe and hazard-free.
• Identify and report improvement opportunities to management.
• Receive, file, sort, and distribute materials; perform other duties as assigned.

Skills

Customer service

Communication

Attention to detail

Education

High School diploma or equivalent

Medical Terminology Certificate

Current BLS for Healthcare Provider

Job description

MemorialCare is seeking a Front Office Assistant in Newport Beach, CA to support oncology clinics with front desk duties and patient flow. The role requires accuracy in registrations, scheduling, and insurance verification, with a patient-first approach.

The position offers two pay levels based on experience, a 8-hour day shift, and a $1,500 signing bonus for external hires meeting employment requirements. MemorialCare is a nonprofit health system with a broad network in Orange and LA counties.