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Mondelēz in Lynchburg, VA seeks an in-store representative to deliver outstanding customer service to store teams and shoppers. You will follow the DSD Merchandising Excellence program, capture display photos with DMI, and build relationships with store personnel.
You will order stock via iPad using Salesforce to keep shelves stocked, implement promotional displays, and ensure compliance with RTM plans. You will support seasonal launches and high-visibility events while communicating store
Represent Mondelēz in-store with professionalism, positivity, and commitment to excellence
Serve as the face of the company and deliver outstanding customer service to store teams and shoppers
Execute daily store visits following Mondelēz's DSD Merchandising Excellence, including capturing display photos via DMI
Build and maintain relationships with backroom receivers, store managers, and other store personnel
Order product via iPad using Salesforce to maintain in-stock conditions for shelves and displays
Implement promotional displays and ensure compliance with RTM-negotiated plans
Follow daily schedules and priorities set by the RTM
Support seasonal sales, new product launches, and high-visibility merchandising events
Communicate store-level insights, issues, and opportunities to the RTM and management team
Lift, bend, move, and stock products from stock rooms to store floors while maintaining safety and compliance
Demonstrates strong customer service skills and the ability to build relationships with store personnel while executing merchandising strategies effectively. Proficient in using Salesforce for product ordering and capable of performing physical tasks in a fast-paced retail environment.