Full-Time Merchandiser/Order Writer

Jobtailor; San Jose (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Mondelēz in-store representative in San Jose seeks a professional, motivated team member to represent the brand in retailers and deliver outstanding service to store teams and shoppers, while executing daily visits per DSD Merchandising Excellence.

You will build relationships with store personnel, order product via iPad using Salesforce, implement promotional displays, follow RTM plans, and support launches and seasonal events.

Qualifications

• High school diploma or GED preferred.
• Positive and professional attitude; self-motivated and able to work independently.
• Ability to drive a personal vehicle with valid insurance coverage to a variety of store locations.
• Live within 25-35 miles range from the primary location: San Jose, CA.

Responsibilities

• Represent Mondelēz in-store with professionalism and commitment to excellence.
• Deliver outstanding customer service to store teams and shoppers.
• Execute daily store visits following DSD Merchandising Excellence and capture display photos via DMI.
• Build and maintain relationships with backroom receivers, store managers, and store personnel.
• Order product via iPad using Salesforce to maintain in-stock conditions.
• Implement promotional displays and ensure compliance with RTM plans.
• Follow daily RTM schedules and priorities.
• Support seasonal sales, new product launches, and high-visibility events.
• Communicate store-level insights and opportunities to the RTM and management team.
• Lift, bend, and move products up to 25 lbs; push/pull up to 50 lbs as needed.

Skills

Customer Service

Retail Experience

Merchandising Execution

Salesforce Proficiency

Relationship Building

Education

High School Diploma or GED

Tools

IPad

Salesforce

DMI

Job description

• Represent Mondelēz in-store with professionalism, positivity, and commitment to excellence
• Serve as the face of the company and deliver outstanding customer service to store teams and shoppers
• Execute daily store visits following Mondelēz’ DSD Merchandising Excellence, including capturing display photos via DMI
• Build and maintain relationships with backroom receivers, store managers, and other store personnel
• Order product via iPad using Salesforce to maintain in-stock conditions for shelves and displays
• Implement promotional displays and ensure compliance with RTM-negotiated plans
• Follow daily schedules and priorities set by the RTM
• Support seasonal sales, new product launches, and high-visibility merchandising events
• Communicate store-level insights, issues, and opportunities to the RTM and management team
• Lift, bend, move, and stock products from stock rooms to store floors and shelves while staying safe and compliant

Requirements

• Be at least 18 years of age
• Have a valid driver's license issued by the state in which the person resides
• High School Diploma or GED preferred
• Positive and professional attitude; self‑motivated and able to work independently
• Ability to drive a personal vehicle with valid insurance coverage to a variety of store locations
• Ability to perform hard work in a fast‑paced work environment
• Ability to perform repetitive lifting, bending, and carrying up to 25 lbs
• Ability to occasionally push and pull over 50 lbs
• Previous retail / grocery experience is a plus
• Live within 25‑35 miles range from the primary location: San Jose, CA
• Schedule availability including weekends and holidays as needed; schedule may change based on business needs
• 6:00 AM start time

Core Competencies

Demonstrates strong customer service skills and the ability to build relationships with store personnel while executing merchandising strategies effectively. Capable of managing product orders and maintaining compliance with promotional displays in a fast‑paced retail environment.

Highest‑signal resume keywords

• Customer Service
• Retail Experience
• Merchandising Execution
• Salesforce Proficiency
• Relationship Building

Hard Skills

• Merchandising Excellence
• Product Ordering
• Display Compliance
• Repetitive Lifting
• Bending and Carrying

Soft Skills

• Positive Attitude
• Self‑Motivated
• Professionalism
• Independence

Certifications & Qualifications

• Valid Driver's License

Industry Keywords

• Retail
• Grocery
• DSD
• Promotional Displays
• Stock Management

Tools & Technologies

• IPad
• Salesforce
• DMI