Full-Time Member Service Teller — Sales-Driven Service

Pomona College; Stevens Point (WI); On-site; USD 21,000 - 26,000; Full time

Job summary

The Stevens Point Credit Union is seeking a dedicated Member Service Representative to deliver friendly front-line service and perform basic teller transactions. You will resolve member questions, promote products, and contribute to members' financial wellbeing.

This full-time role at the Stevens Point branch requires excellent communication, accuracy, and a team-focused attitude to support our service team and core values.

Qualifications

• High school education or GED and 6 months to 2 years of customer service experience required.
• Sales experience preferred.
• Excellent communication skills.
• Ability to interpret and act under pressure with accuracy.

Responsibilities

• Provide basic teller services to members in person, drive-thru, night drop, and mail.
• Cashes checks, deposits, withdrawals, payments, transfers, PIN resets.
• Issue debit cards and assist with online banking setup and inquiries.
• Seek opportunities to sell through service and enhance members' financial lives.
• Process wire transfers and minor option changes; open savers sweepstakes.

Skills

Customer service

Sales

Communication

Attention to detail

Team player

Education

High school education or GED

Job description

The Stevens Point Credit Union is seeking a dedicated Member Service Representative to deliver friendly front-line service and perform basic teller transactions. You will resolve member questions, promote products, and contribute to members' financial wellbeing.

This full-time role at the Stevens Point branch requires excellent communication, accuracy, and a team-focused attitude to support our service team and core values.