Member Service Representative/Teller

Cross Valley Federal Credit Union; Wilkes-Barre (Luzerne County); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Cross Valley Federal Credit Union is seeking a Full Time Member Service Representative/Teller to deliver excellent member service and handle routine transactions in a friendly, professional manner. You will assist with deposits, withdrawals, loan payments, and inquiries while promoting credit union products and maintaining compliance.

The role requires a high school diploma or equivalent, strong communication skills, and the ability to multitask in a fast-paced environment.

Formación

• High school diploma or equivalent required or preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Detail-oriented with strong organizational skills
• Basic computer skills and ability to learn new software

Responsabilidades

• Greet members and provide excellent customer service in a friendly and professional manner
• Process transactions accurately and efficiently (deposits, withdrawals, loan payments)
• Identify opportunities to cross-sell products and services to meet members' financial needs
• Respond to member inquiries and resolve issues in a timely and effective manner
• Maintain understanding of credit union products and services
• Adhere to policies and procedures to ensure compliance and internal controls
• Perform other duties as assigned

Descripción del empleo

Description

Job Description: Full Time Member Service Representative/Teller

We are seeking a highly motivated and customer-oriented individual to join our team as a Member Service Representative/Teller. In this role, you will be responsible for providing exceptional service to our members and assisting them with their financial needs.

Responsibilities:

• - Greet members and provide excellent customer service in a friendly and professional manner
• - Process transactions accurately and efficiently, including deposits, withdrawals, and loan payments
• - Identify opportunities to cross-sell products and services to meet members' financial needs
• - Respond to member inquiries and resolve any issues or concerns in a timely and effective manner
• - Maintain a thorough understanding of credit union products and services
• - Adhere to all policies and procedures to ensure compliance with regulations and internal controls
• - Perform other duties as assigned

We are an equal opportunity employer and welcome applicants from all backgrounds to apply. If you are a team player with a positive attitude and a passion for helping others, we encourage you to apply for this exciting opportunity.

Requirements

Requirements

• - High school diploma or equivalent
• - Prior experience in a customer service or cash handling role preferred
• - Strong communication and interpersonal skills
• - Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• - Detail-oriented with strong organizational skills
• - Basic computer skills and ability to learn new software quickly
• - Ability to maintain confidentiality and handle sensitive information
• - Must be able to work flexible hours