Full-Time Member Experience Rep (10pm–6am) — Benefits

Planet Fitness; Bloomfield Township (MI); On-site; USD 16,479 - 23,470; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401(k) with generous employer match

Employee Referral Bonus Program

FREE Black Card Membership

Profit sharing program

Employee Assistance Program (EAP)

Job summary

Planet Fitness is looking for a Customer Service Representative in Bloomfield Township, MI. The role encompasses providing exceptional service to members and helping to create a welcoming atmosphere. Responsibilities include answering phones, checking in members, offering tours, and maintaining cleanliness throughout the facility.

The ideal candidate is reliable, 18 years or older, and preferably has customer service experience. This position offers benefits like medical insurance, employee referrals bonuses, and a 401(k) plan. Join us to help make a positive impact on our community!

Qualifications

• Must be 18 years of age or older.
• Punctual and reliable.
• Preferred customer service experience.
• Standing and walking throughout the shift.
• Able to effectively communicate with members and guests.

Responsibilities

• Greet members and guests, providing exceptional customer service.
• Answer phones and assist callers.
• Check in members and conduct facility tours.
• Respond to member questions and concerns.
• Regularly clean the facility and amenities.

Skills

Customer service experience

Punctuality

Reliability

Ability to lift 45 pounds

Job description

Planet Fitness is looking for a Customer Service Representative in Bloomfield Township, MI. The role encompasses providing exceptional service to members and helping to create a welcoming atmosphere. Responsibilities include answering phones, checking in members, offering tours, and maintaining cleanliness throughout the facility.

The ideal candidate is reliable, 18 years or older, and preferably has customer service experience. This position offers benefits like medical insurance, employee referrals bonuses, and a 401(k) plan. Join us to help make a positive impact on our community!