Member Experience Associate - Flexible Schedule & Benefits

Planet Fitness; Bloomfield Hills (MI); In loco; USD 16.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Great growth opportunities

Set Schedule

Medical, Dental and Vision insurance

Employee Referral Bonus Program

$1 premium for 10:00 PM-6:00 AM hours

FREE Black Card Membership

401(k) with generous employer match

Profit sharing program

A sparkling clean work environment

EPIC company values and community care

Employee Assistance Program (EAP)

Descrizione del lavoro

Planet Fitness is seeking a Customer Service Representative at our Bloomfield Hills location. You will greet members and guests, sign up new members, log amenities, answer phones, and help maintain a clean, welcoming club environment.

The role emphasizes delivering a superior, judgment-free member experience, with a friendly, professional approach and ability to handle inquiries promptly. This position offers a set schedule and inclusive benefits.

Competenze

• Must be 18 years of age or older.
• Punctuality and reliability are essential.
• Customer service experience preferred.
• Able to stand and walk for long periods.
• Must be able to lift 45 pounds.

Mansioni

• Greet members and guests with exceptional service.
• Answer phones and assist callers.
• Check in members, sign up new members, log amenities.
• Regular cleaning of the facility and front desk.

Conoscenze

Customer service

Punctuality

Reliability

Communication

Stamina

Descrizione del lavoro

Planet Fitness is seeking a Customer Service Representative at our Bloomfield Hills location. You will greet members and guests, sign up new members, log amenities, answer phones, and help maintain a clean, welcoming club environment.

The role emphasizes delivering a superior, judgment-free member experience, with a friendly, professional approach and ability to handle inquiries promptly. This position offers a set schedule and inclusive benefits.