Full-Time Medical Assistant: Patient Care & Admin Support

Planned Parenthood of Greater Ohio; Rocky River (OH); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Paid time off

Paid parental family leave

Medical coverage

Vision coverage

Dental coverage

Life insurance

Disability coverage

401(k) plan

Paid holidays

Floating holidays

Language incentive program

Language differential: $1.00/hour for,

Résumé du poste

Planned Parenthood of Greater Ohio is seeking a mission-driven Medical Assistant to join our North East Ohio Region teams in Bedford Heights, Old Brooklyn, and Rocky River. This full-time position focuses on compassionate clinical assistance, patient education, and efficient administrative support to ensure smooth visits.

The ideal candidate will be organized, attentive, and comfortable discussing sensitive healthcare matters, with a commitment to high-quality reproductive healthcare and patient

Qualifications

• High school diploma or GED.
• Completion of an advanced medical assistant training program or a Certified Medical Assistant credential.
• Excellent communication, customer service, problem-solving, judgment, and organizational skills.
• Ability to handle confidential and sensitive information appropriately.
• Ability to work effectively in a fast-paced, team-oriented healthcare environment.
• Ability to work some Saturdays.
• Strong commitment to high-quality healthcare and respectful, nonjudgmental patient service.

Responsabilités

• Welcome patients, explain what they can expect during their visit, and communicate information about delays or next steps.
• Gather and document relevant medical and social history.
• Measure and document vital signs, including height, weight, and blood pressure.
• Prepare patients for examinations and assist clinicians during exams and procedures.
• Perform venipuncture and approved waived laboratory tests.
• Administer medications within the scope of your training, certification, or licensure.
• Provide accurate patient education about available services, contraceptive options, consent forms, funding resources, and follow-up needs.
• Prepare examination rooms and maintain appropriate supplies, inventory, cleanliness, and safety standards.
• Respond to patient calls, schedule appointments, and provide appropriate information and referrals.
• Schedule, cancel, and reschedule appointments as needed.
• Maintain accurate patient registration, medical record, laboratory, scheduling, and payment information.
• Use electronic systems to document visits, collect fees, and provide receipts.
• Provide patients with the appropriate forms and review them for completion.
• Collaborate with clinicians, health center leadership, and other team members to provide coordinated and efficient patient care.
• Anticipate patient and provider needs and contribute to a positive health center experience.
• Maintain confidentiality and approach sensitive healthcare matters with compassion and without judgment.
• Follow organizational policies, current medical standards, and HIPAA, OSHA, and CLIA requirements.
• Participate in required training, quality improvement, risk-management activities, and staff meetings.

Connaissances

Communication

Customer service

Problem-solving

Judgment

Organizational skills

Formation

High school diploma or GED

Advanced medical assistant training program or CMA credential

Outils

Electronic Health Record

Patient scheduling system

Description du poste

Planned Parenthood of Greater Ohio is seeking a mission-driven Medical Assistant to join our North East Ohio Region teams in Bedford Heights, Old Brooklyn, and Rocky River. This full-time position focuses on compassionate clinical assistance, patient education, and efficient administrative support to ensure smooth visits.

The ideal candidate will be organized, attentive, and comfortable discussing sensitive healthcare matters, with a commitment to high-quality reproductive healthcare and patient