Compassionate Medical Assistant, Surgical Services

Planned Parenthood of Greater Ohio; Bedford (OH); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Paid time off

Parental family leave

Medical coverage

Vision coverage

Dental coverage

Life insurance

Disability coverage

401(k) plan with employer contribution

Job summary

Planned Parenthood of Greater Ohio is seeking a mission-driven Medical Assistant for our Bedford Heights Surgical Center, full-time, 37.5 hours per week. This role supports patients through abortion-care with clinical aid, education, and administrative tasks, while also assisting with financial workflows.

The ideal candidate is organized, compassionate, and comfortable discussing sensitive healthcare topics in a respectful, non-judgmental manner. Union position, hourly non-exempt.

Qualifications

• High school diploma or equivalent required for this clinical role.
• Excellent communication and patient-service skills are essential.
• Ability to maintain confidentiality and work with diverse patients.

Responsibilities

• Provide compassionate clinical assistance and patient education during abortion-care services.
• Prepare patients for care and assist clinicians during procedures.
• Support revenue cycle tasks, including verifying payments and financial screening.

Skills

Strong communication

Confidentiality

Organizational skills

Team collaboration

Compassionate care

Patient-service mindset

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR) experience

Job description

Planned Parenthood of Greater Ohio is seeking a mission-driven Medical Assistant for our Bedford Heights Surgical Center, full-time, 37.5 hours per week. This role supports patients through abortion-care with clinical aid, education, and administrative tasks, while also assisting with financial workflows.

The ideal candidate is organized, compassionate, and comfortable discussing sensitive healthcare topics in a respectful, non-judgmental manner. Union position, hourly non-exempt.