Medical Assistant: Clinical Care & Admin Support

Planned Parenthood of Greater Ohio; Akron (OH); On-site; USD 25,030 - 28,929; Full time

Benefits offered by this job

Paid time off

Paid parental family leave

Medical coverage

Vision coverage

Dental coverage

Life insurance

Job summary

Planned Parenthood of Greater Ohio is seeking a mission-driven Medical Assistant to join our Akron Health Center full-time, working 37.5 hours per week. You will provide compassionate clinical and administrative support to patients and clinicians in a busy health center.

The role emphasizes patient education, accurate medical records, and efficient visit flow, with a focus on reproductive healthcare and high-quality patient service in a respectful, nonjudgmental environment.

Qualifications

• High school diploma or GED.
• Advanced medical assistant training or CMA credential.
• Excellent communication, customer service, problem-solving, judgment, and organizational skills.
• Ability to handle confidential and sensitive information appropriately.
• Ability to work effectively in a fast-paced, team-oriented healthcare environment.
• Ability to work some Saturdays.

Responsibilities

• Welcome patients, explain what to expect during their visit, and communicate about delays or next steps.
• Gather and document relevant medical and social history.
• Measure and document vital signs such as height, weight, and blood pressure.
• Prepare patients for examinations and assist clinicians during exams and procedures.
• Perform venipuncture and approved waived laboratory tests.
• Administer medications within scope of training, certification, or licensure.
• Provide patient education about services, contraception, funding resources, and follow-up needs.
• Prepare examination rooms and maintain supplies, cleanliness, and safety standards.
• Respond to patient calls, schedule appointments, and provide referrals.
• Maintain accurate patient registration, medical records, labs, scheduling, and payments.
• Use electronic systems to document visits, collect fees, and provide receipts.
• Provide forms and review them for completion.

Skills

Communication

Customer Service

Problem Solving

Judgment

Organizational Skills

Confidentiality

Teamwork

Saturdays Availability

Education

High school diploma or GED

Advanced medical assistant training or CMA credential

Tools

Electronic Health Record

Patient Scheduling System

Job description

Planned Parenthood of Greater Ohio is seeking a mission-driven Medical Assistant to join our Akron Health Center full-time, working 37.5 hours per week. You will provide compassionate clinical and administrative support to patients and clinicians in a busy health center.

The role emphasizes patient education, accurate medical records, and efficient visit flow, with a focus on reproductive healthcare and high-quality patient service in a respectful, nonjudgmental environment.