Full-Time Luxury Retail Brand Ambassador

Ralph Lauren; Central Valley (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Ralph Lauren is seeking Full-Time Brand Ambassadors to provide an engaging, personalized shopping experience and to act as the first point of contact for customers in the store. You will work as part of a team to deliver exceptional service, drive sales, and embody the brand’s values and standards.

As a Brand Ambassador, you will contribute to community outreach, participate in ongoing training, and stay aligned with RL's vision and the goal of expanding customer access through innovative

Qualifications

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
• Ability to effectively communicate with customers and store personnel
• Ability to operate in a busy store with multiple tasks and shifts

Responsibilities

• Understands and delivers sales and profit performance, understanding key tools and resources to drive selling
• Supports the store in the execution of company initiatives
• Supports and participates in team training to execute business results
• Creative in thinking of new way to engage clients and reach out to a wider client base
• Is the ideal representative of the customer experience expectations in store
• Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision
• Engages in store client initiatives and community outreach
• Champ of RL core values
• Embraces RL 'More ways to shop' and new technology
• Supports a collaborative environment with the customer at its core
• Engages in networking and sourcing talent
• Provides ongoing feedback to Management on successes and opportunities
• Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes
• Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores
• Maintains exceptional productivity standards through store execution
• Upholds all company policies and procedures
• Provides necessary feedback to Management on category opportunities or needs

Skills

Customer service mindset

Communication skills

Sales driving

Team player

Flexibility scheduling

Retail experience

Job description

Ralph Lauren is seeking Full-Time Brand Ambassadors to provide an engaging, personalized shopping experience and to act as the first point of contact for customers in the store. You will work as part of a team to deliver exceptional service, drive sales, and embody the brand’s values and standards.

As a Brand Ambassador, you will contribute to community outreach, participate in ongoing training, and stay aligned with RL's vision and the goal of expanding customer access through innovative