Full-Time Intake Coordinator – Behavioral Health Admissions

Pyramid Healthcare; Concord (MA); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Life Insurance

Paid Time Off

401(k) with Company Match

Tuition Reimbursement

Employee Recognition Programs

Referral Bonus opportunities

And More!

Job summary

Pyramid Healthcare in Concord, MA is hiring two Intake Coordinators to manage admissions and discharges for adults seeking SUD treatment.

You will collect IDs and insurance information, complete level-of-care assessments, and coordinate with insurance providers and the treatment team to facilitate a smooth entry into care.

This full-time position emphasizes accuracy, confidentiality, and collaboration within a multidisciplinary team, supporting clients from intake to discharge.

Qualifications

• High school diploma or equivalent required.
• Previous experience in behavioral health or substance use treatment preferred.

Responsibilities

• Coordinate admission and discharge processes, including required paperwork and documentation.
• Collect and verify information such as photo ID and insurance documentation.
• Complete level-of-care assessments and required PCPC or ASAM documentation.
• Manage insurance-related processes, including precertifications and utilization review documentation.
• Assist clients with Medical Assistance applications and required documentation.
• Conduct phone and in-person pre-screens and schedule assessments and referrals.
• Communicate with outside providers and stakeholders, including probation/parole officers and employers, with appropriate client consent.
• Support discharge planning, including coordinating outpatient appointments.
• Maintain accurate client records and ensure required documentation is completed.
• Follow confidentiality, licensing, and accreditation standards.
• Complete required training and other duties as assigned.

Skills

Communication

Organization

Attention to detail

Multitasking

Compassionate care

Team collaboration

Education

High school diploma or equivalent

Job description

Pyramid Healthcare in Concord, MA is hiring two Intake Coordinators to manage admissions and discharges for adults seeking SUD treatment.

You will collect IDs and insurance information, complete level-of-care assessments, and coordinate with insurance providers and the treatment team to facilitate a smooth entry into care.

This full-time position emphasizes accuracy, confidentiality, and collaboration within a multidisciplinary team, supporting clients from intake to discharge.