Bilingual Insurance Sales Specialist

Fred Loya Insurance Agency; Rio Rancho (NM); On-site; USD 32,000 - 52,000; Full time

Job summary

Fred Loya Insurance Agency is seeking a full-time customer service professional to provide courteous service, answer questions about customers’ policies, and accept payments. You will identify potential policy needs, follow up on quotes, renewals and cancellations, and assist with marketing initiatives for new business.

A clean work area and reliability are expected. The role requires basic computer skills, flexibility, bilingual communication (English/Spanish) and the ability to meet state

Qualifications

• Computer literate from basic to intermediate skills.
• Bilingual English/Spanish is helpful.
• Must have excellent communication skills, be assertive, and provide a first‑rate experience for customers.
• Must pass state licensing requirements.
• Flexible schedule.
• Reliable transportation.

Responsibilities

• Provide professional, courteous service to internal and external customers.
• Answer questions regarding customer’s policy.
• Accept payments and process transactions.
• Identify potential needs the customer may have regarding their policy.
• Follow up with customers on quotes, renewals, and cancellations.
• Assist with marketing initiatives for new business development on an as‑needed basis.
• Maintain a neat and clean work area and office.
• FNOL’s (vehicle inspections).
• Taking vehicle pictures (squatting, bending, flexing required).
• Bank run deposits.

Skills

Computer literacy

Bilingual English/Spanish

Education

High School Diploma

Job description

Fred Loya Insurance Agency is seeking a full-time customer service professional to provide courteous service, answer questions about customers’ policies, and accept payments. You will identify potential policy needs, follow up on quotes, renewals and cancellations, and assist with marketing initiatives for new business.

A clean work area and reliability are expected. The role requires basic computer skills, flexibility, bilingual communication (English/Spanish) and the ability to meet state