Shift Leader & Team Coach - Master Operations & Service

Jenis Splendid Ice Creams LLC.; Austin (TX); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive hourly rate + tips

Full-time hours

Paid time off and holidays

4% match on 401k contributions after 3

A one-month paid sabbatical after 3

Annual paid day to volunteer

50% discount at Jeni’s Scoop Shops and

Career development toward Shopkeeper

Job summary

Jeni's Splendid Ice Creams is seeking a Full Time Team Leader in Austin to oversee shifts, coaching the shop team and ensuring top-notch service. The role includes managing daily operations, inventory and deposits, with variable shifts including openings, closings, and weekends.

Team Leaders are full-time employees; the position offers competitive hourly pay in Texas, a 401(k) match after 3 months, paid time off, a sabbatical after 3 years, volunteer day, employee discounts, and opportunities

Qualifications

• Full Time Team Leaders lead shifts and perform limited executive functions such as inventory management and deposits.
• They act as coaches and role models for the shop team and are experts in on-the-line operations and service.
• Shifts vary and may include opening, closing, and weekend shifts.
• Reliable and predictable attendance is critical.

Responsibilities

• Lead shifts and manage daily operations to ensure world-class customer service.
• Coach and develop team members to uphold service standards.
• Ensure inventory control and deposit handling are properly executed.

Job description

Jeni's Splendid Ice Creams is seeking a Full Time Team Leader in Austin to oversee shifts, coaching the shop team and ensuring top-notch service. The role includes managing daily operations, inventory and deposits, with variable shifts including openings, closings, and weekends.

Team Leaders are full-time employees; the position offers competitive hourly pay in Texas, a 401(k) match after 3 months, paid time off, a sabbatical after 3 years, volunteer day, employee discounts, and opportunities