Full-Time Housekeeper Lead: Training & Quality Control

Pacific Retirement Services, Inc.; Seattle (WA); On-site; USD 77,146,000 - 91,693,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Paid Time Off

401(k) with 4% Employer Match

Profit Sharing Plan

Life and Disability Insurance

Employee Assistance Program (EAP)

Tuition Assistance

Employee meal program

PayActiv

Employee and Resident Appreciation

Job summary

Mirabella Seattle seeks a Full-Time Housekeeper Lead to support the Environmental Services team in downtown Seattle. You will lead housekeeping staff, provide training, and ensure safety and cleanliness across resident apartments, guest areas, and common spaces.

In this role you will coordinate scheduling, order supplies, inspect work quality, and deliver excellent service to residents and colleagues while promoting a welcoming environment.

Qualifications

• Minimum of two years in housekeeping, cleaning, environmental services, or related experience preferred.
• Experience training, mentoring, or guiding team members.
• Knowledge of housekeeping equipment, cleaning supplies, chemicals, and green cleaning practices.
• Strong organizational and communication skills; proficiency with Microsoft Outlook.

Responsibilities

• Provide routine and deep-cleaning services throughout the community, including resident apartments, guest areas, and common spaces.
• Lead team members during special projects; assist with training, coaching, and onboarding housekeeping staff.
• Support quality control by inspecting work areas and maintaining high housekeeping standards.
• Assist with scheduling, supply ordering, inventory management, and event room setup.
• Deliver exceptional customer service to residents, guests, and team members, promoting a safe and welcoming environment.

Skills

Leadership

Training & mentoring

Customer service

Attention to detail

Tools

Microsoft Outlook

Job description

Mirabella Seattle seeks a Full-Time Housekeeper Lead to support the Environmental Services team in downtown Seattle. You will lead housekeeping staff, provide training, and ensure safety and cleanliness across resident apartments, guest areas, and common spaces.

In this role you will coordinate scheduling, order supplies, inspect work quality, and deliver excellent service to residents and colleagues while promoting a welcoming environment.