Full-Time Home Care Scheduler | Seamless Care Coordination

Alana-Home-Care; Franklin (TN); On-site; USD 32,000 - 48,000; Full time

Job summary

Alana Home Care is seeking a Full Time Scheduler to join our team in Tennessee. You will schedule employees according to client care plans, manage changes, and ensure uninterrupted services. The role emphasizes clear communication with clients and families to resolve issues and coordinate care.

Ideal candidates have a high school diploma (associate degree preferred) and scheduling experience in home care. Strong organizational skills, reliability, and ability to pass background checks are

Qualifications

• High school diploma or equivalent required; associate degree preferred
• 1 year scheduling experience in home care or similar field preferred
• Excellent oral and written communication skills, able to listen effectively
• Ability to work independently, maintain client confidentiality and meet deadlines
• Strong organization, time management and decision-making skills
• Professional appearance and demeanor; reliable transportation and valid license

Responsibilities

• Schedule employees per client care plans and intake
• Enter and adjust schedules in the scheduling system as needed
• Provide coverage to ensure care plans are followed without interruption
• Coordinate with team to manage client care aspects
• Deliver seamless care coordination in person and by phone
• Address client and family concerns to ensure needed services are provided

Skills

Scheduling

Communication

Time management

Interpersonal skills

Organizational skills

Microsoft Word

Microsoft Excel

Scheduling software

Confidentiality

Education

High school diploma

Associate degree preferred

Tools

Scheduling program

Job description

Alana Home Care is seeking a Full Time Scheduler to join our team in Tennessee. You will schedule employees according to client care plans, manage changes, and ensure uninterrupted services. The role emphasizes clear communication with clients and families to resolve issues and coordinate care.

Ideal candidates have a high school diploma (associate degree preferred) and scheduling experience in home care. Strong organizational skills, reliability, and ability to pass background checks are