Home Care Liaison

Alana Home Care; Tennessee; On-site; USD 42,000 - 56,000; Full time

Job summary

Alana Home Care in Tennessee is seeking a Full Time Home Care Liaison to join our growing team. This field-based role conducts on-site intake visits, educates clients on services, and supports ongoing client care and caregiver coordination.

You will work independently in clients' homes, communicate with supervisors, and collaborate with the care team. A health care license in TN and CPR certification are required.

Qualifications

• Licensed in TN as LPN, CNA or other health care profession.
• Current CPR certification required.
• Valid driver’s license with insurable driving record.
• Proficient in MS Office and Medical Records System.

Responsibilities

• Acts as an extension of Alana Home Care in the field.
• Performs on-site intake visits in clients’ homes.
• Educates clients on services provided by Alana Home Care.
• Performs check-in visits for both clients and caregivers in the field.
• Backs up HR tasks including onboarding drug tests and orientation for new hires.
• Works independently in the field and communicates with supervisors about planned appointments.
• Collaborates with and serves as a resource for other team members.

Skills

Interpersonal skills

Time management

Attention to detail

Independent field work

Team communication

Education

LPN/CNA license in TN

CPR certification

Tools

MS Office

Medical Records System

Job description

Alana Home Care is currently seeking a Full Time Home Care Liaison to join our growing team. We have an immediate opportunity for a Home Care Liaison. We make no exceptions in trying to hire the best in every position and we hope that our next great hire is you!

Alana Home Care is committed to care with Trust, Empathy and Understanding. We pledge to deliver first-class personal service to our clients so they can enjoy companionship, independence, and relaxed comfort in their own home.

Our Culture of Care — our commitment to care with trust, empathy, and understanding — is built on a firm foundation of core principles and dedication to client pleasure, peace of mind, and quality of life.

Responsibilities

• Acts as an extension of Alana Home Care in the field
• Performs on-site intake visits in clients’ homes
• Educates clients on services provided by Alana Home Care
• Performs check-in visits for both clients and caregivers in the field
• As backup for the HR department, conducts onboarding drug tests and orientation tasks for new hires
• Ability to work independently in the field
• Communicates consistently with supervisors and other team members regarding planned appointments
• Collaborates with and serves as a resource for other members of the Alana Home Care team

Qualifications

• Licensed in the State of TN as an LPN, CNA or other health care profession
• Knowledge of Medicare and Medicaid guidelines
• Must have a current CPR certification
• Self-driven and accountable with attention to detail
• Individual must possess a valid driver’s license, suitable driving history and be insurable by Company’s insurance carrier
• Individual must provide proof of liability insurance on personal vehicle
• Effective interpersonal and good decision-making skills
• Excellent organization and time management skills
• Proficiency in MS Office (PowerPoint, Word, Excel), and Medical Record System