Full-Time Guest Services Specialist - Auto Dealership

Baxter Auto; Madison (WI); Presencial; USD 23.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Paid time off

Parental leave

401(k) match

Education reimbursement

Employee discounts

Descripción de la vacante

Baxter Auto Group in Madison, WI is seeking a Guest Services Associate to manage guest payments and service orders with accuracy and care. You will verify identities, organize repair documents, and support customer relations across departments.

The role offers full-time hours with competitive pay. Benefit-rich employment includes market-leading medical plans, vacation and sick leave from day one, parental leave, a 401(k) match, disability options, and extensive employee discounts.

Formación

• Must be at least 18 years old and have a valid driver’s license to operate a motor vehicle.
• Experience with cash handling and payment processing is preferred.
• Ability to accurately receive payments and communicate repair orders.

Responsabilidades

• Accurately receives cash, checks, and credit card payments for service work.
• Accurately calculate and communicate repair orders.
• Verify the identity of the person picking up the vehicle by checking their name on credit card, check, or driver’s license.
• Organize and file repair orders, invoices, and lists of missing documents.
• Reconcile cash drawer during shift changes and daily for start/end of business.
• Supply amenities for the customer waiting area and help keep it clean.
• Provide backup assistance to all customer relations departments as needed.
• Assists in the delivery of vehicles, if needed.
• Other duties and responsibilities as assigned by management.

Conocimientos

Customer service

Cash handling

Payment processing

Communication

Descripción del empleo

Baxter Auto Group in Madison, WI is seeking a Guest Services Associate to manage guest payments and service orders with accuracy and care. You will verify identities, organize repair documents, and support customer relations across departments.

The role offers full-time hours with competitive pay. Benefit-rich employment includes market-leading medical plans, vacation and sick leave from day one, parental leave, a 401(k) match, disability options, and extensive employee discounts.