Guest Services Specialist - Flexible Schedule & Benefits

Smart Motors Toyota; Madison (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical plans PPO

Dental and Vision plans

Vacation and Sick Leave Day 1

4 Week-Paid Parental Leave Day 1

401(k) Match with immediate vesting

Disability insurance

Employee Discounts

Educational Reimbursement

Paid Holidays

Job summary

Smart Motors Toyota in Madison, WI is seeking a Guest Services Representative to warmly welcome guests, accurately process payments for service work, verify identities, organize repair orders, and support customer relations as needed.

This full-time role offers competitive pay of $17/hour, a comprehensive benefits package starting Day 1, paid holidays, and training and development opportunities in a team-centered environment focused on guest experience.

Qualifications

• Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle

Responsibilities

• Accurately receives cash, checks, and credit card payments for service work.
• Accurately calculate and communicate repair orders.
• Verify the identity of the person picking up the vehicle by checking their name on credit card, check, or driver’s license.
• Organize and file repair orders, invoices, and lists of missing documents.
• Reconcile cash drawer during shift changes and daily for start/end of business.
• Supply amenities for the customer waiting area and help keep it clean.
• Provide backup assistance to all customer relations departments as needed.
• Assists in the delivery of vehicles, if needed.
• Other duties and responsibilities as assigned by management.

Job description

Smart Motors Toyota in Madison, WI is seeking a Guest Services Representative to warmly welcome guests, accurately process payments for service work, verify identities, organize repair orders, and support customer relations as needed.

This full-time role offers competitive pay of $17/hour, a comprehensive benefits package starting Day 1, paid holidays, and training and development opportunities in a team-centered environment focused on guest experience.