Full-Time Fulfillment & Sales Associate

Holiday-Diver-Inc; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Sales contests and bonus opportunities

Paid time off

Holiday pay

Medical

Dental and vision coverage

Voluntary life insurance

401(k) plan with company match

Job summary

Divers Direct in Fort Lauderdale is seeking a Full-Time Fulfillment & Sales Associate to support receiving, inventory, and sales floor duties on a Monday–Friday schedule. The role blends fulfillment responsibilities with active customer service on the sales floor, with a focus on accuracy and organization.

Team members will replenish merchandise, assist customers, and help wherever needed to ensure smooth store operations and excellent service.

Qualifications

• Prior customer service experience; 6 months of sales or related experience preferred.
• Experience in receiving, fulfillment, stockroom, inventory, or related areas preferred.
• Strong organization, accuracy, and ability to work independently and as part of a team.

Responsibilities

• Receive, unload, open, and process incoming merchandise.
• Check incoming merchandise against orders for accuracy.
• Process and fulfill customer and store orders accurately and efficiently.
• Facilitate store-to-store merchandise transfers.
• Maintain accurate inventory records and required documentation.
• Help maintain inventory control and identify discrepancies.
• Organize merchandise within receiving, fulfillment, and stock areas.
• Ensure merchandise is replenished and brought to the sales floor promptly.
• Receive and process returned merchandise and document accordingly.
• Price, tag, and prepare merchandise for the sales floor.
• Stock and replenish merchandise throughout the store.
• Maintain a clean, safe receiving and fulfillment area.
• Support the sales floor and assist customers as needed.

Skills

Customer service

Receiving

Inventory management

Sales floor support

Attention to detail

Team player

Job description

Description

Join the Divers Direct Team

Love the ocean, watersports, travel, or just being part of a fast-moving team? Divers Direct is looking for an energetic, dependable, and customer-focused Full-Time Fulfillment & Sales Associate to join our Fort Lauderdale team.

This is a Monday-Friday, full-time position that combines fulfillment, receiving, inventory, and sales floor responsibilities. While fulfillment and warehouse operations are a key part of this role, this is not a warehouse-only position. This team member will regularly assist on the sales floor, interact with customers, replenish merchandise, and support the store wherever needed. We're looking for someone who enjoys staying busy, takes pride in keeping things accurate and organized, and is just as comfortable processing merchandise behind the scenes as they are stepping onto the sales floor to help a customer.

• employee discounts
• sales contests and bonus opportunities
• paid time off
• holiday pay
• medical
• dental and vision coverage
• voluntary life insurance
• a 401(k) plan with company match

What You'll Do

As a Fulfillment & Sales Associate, you'll play an important role in keeping merchandise moving efficiently from receiving and fulfillment to the sales floor and ultimately into the hands of our customers.

Your responsibilities will include:

• Receive, unload, open, and process incoming merchandise
• Check incoming merchandise against orders for accuracy
• Process and fulfill customer and store orders accurately and efficiently
• Facilitate store-to-store merchandise transfers
• Maintain accurate inventory records and required documentation
• Help maintain inventory control and identify discrepancies
• Organize merchandise within receiving, fulfillment, and stock areas
• Ensure merchandise is replenished and brought to the sales floor in a timely manner
• Receive and process returned merchandise and complete appropriate documentation
• Price, tag, and prepare merchandise for the sales floor
• Stock and replenish merchandise throughout the store
• Maintain a clean, safe, and organized receiving and fulfillment area
• Regularly support the sales floor and assist customers as business needs require
• Learn and maintain knowledge of our products, brands, and services
• Help customers locate products and respond to product questions
• Generate sales and provide friendly, knowledgeable customer service
• Support teammates across different areas of the store as needed
• Follow company policies, procedures, and safety practices
• Assist with other store responsibilities as assigned by the General Manager or designee

Requirements

Qualifications:

• Has previous customer service experience; 6 months of sales or related experience is preferred
• Has receiving, fulfillment, stockroom, inventory, or related experience preferred
• Is dependable, organized, and pays close attention to detail
• Can work efficiently while maintaining accuracy
• Is comfortable working independently and as part of a team
• Has a sense of urgency and can prioritize tasks in a fast-moving retail environment
• Is comfortable interacting with customers and willing to regularly assist on the sales floor
• Is willing to jump in and help wherever needed - we believe in an all-hands-on-deck approach
• Has basic computer skills and is comfortable learning new systems
• Has strong verbal, written, and interpersonal communication skills
• Is willing and excited to learn about our products and the dive/watersports industry
• Is available to work a full-time Monday-Friday schedule

Scuba certification or previous dive industry experience is a plus, but not required.

Physical Requirements

This is an active retail and fulfillment position. Team members must be able to:

• Remain on their feet throughout the majority of their shift
• Bend, squat, reach, and move merchandise as needed
• Regularly lift and carry 50+ pounds
• Safely climb ladders
• Access all areas of the store, including receiving, fulfillment, stock, and sales floor areas
• Read, write, count, and perform basic arithmetic

If you're someone who likes staying active, keeping things organized, helping customers, and being part of a team where everyone pitches in, we'd love to hear from you.

Drug-Free Workplace Notice

Divers Direct is a drug-free workplace and complies with the State of Florida Drug-Free Workplace Program requirements and applicable testing procedures. All new hires must receive a negative result on a required pre-employment drug test as a condition of employment.

The pre-employment drug test will test for the following substances:

Amphetamines, Barbiturates, Benzodiazepines, Cocaine, Methadone, Methaqualone, Opiates, Phencyclidine (PCP), and Propoxyphene.

Employees may be subject to additional drug and/or alcohol testing in circumstances outlined in the company's Drug-Free Workplace Policy.

Additional substances may be included in testing as provided under company policy.