Part-Time Field Services Representative

Medline; McDonough (GA); On-site; USD 27,000 - 40,000; Part time

Benefits offered by this job

Health insurance

Life and disability insurance

401(k) contributions

Paid time off

Job summary

Medline ReNewal is hiring a Field Services Representative (25 hours/week) in the McDonough, GA area. The role involves field service support, device preparation, and customer education to promote reprocessed devices and cost savings.

You will conduct rounds, assist with device selection, and report on activities while traveling to assigned locations. The position requires a valid driver’s license and flexibility for non-standard hours, with benefits for 30+ hour work weeks.

Qualifications

• HS Diploma or equivalent.
• Valid driver’s license and ability to travel to assigned locations.
• At least 1 year of experience in a healthcare, customer service, sales, or field-based role.
• Ability to lift up to 30 pounds.
• Flexibility to work non-standard hours as needed.

Responsibilities

• Support day-to-day field service activities, including device preparation, coordination, and shipment.
• Conduct routine facility rounds to support workflow, answer questions, and reinforce standard processes.
• Assist with identifying eligible devices and promoting program participation and value.
• Educate and support customer staff on basic workflows, tools, and best practices.
• Monitor activity and communicate issues, opportunities, or improvements to leadership.
• Participate in in-services, training sessions, and feedback-gathering activities.
• Assist with basic reporting, data collection, and use of internal systems as directed.
• Work assigned schedules, including extended or on-call hours when business needs require.

Skills

Communication

Customer Service

Field-based Work

Travel Flexibility

Education

HS Diploma

Job description

Job Summary

Our Medline ReNewal Division is hiring for a Field Services Representative (25 hours/week) in the Mcdonough, GA area! Medline ReNewal gets used medical devices and reprocesses them resulting in less waste in landfills and savings to facilities that buy reprocessed devices at a fraction of the original cost. Check out our video on YouTube to learn more about who we are! https://www.youtube.com/watch?v=LsdpSjd1fYs

Job Description

Major Responsibilities

• Support day-to-day field service activities, including device preparation, coordination, and shipment.
• Conduct routine facility rounds to support workflow, answer questions, and reinforce standard processes.
• Assist with identifying eligible devices and promoting program participation and value.
• Educate and support customer staff on basic workflows, tools, and best practices.
• Monitor activity and communicate issues, opportunities, or improvements to leadership.
• Participate in in-services, training sessions, and feedback-gathering activities.
• Assist with basic reporting, data collection, and use of internal systems as directed.
• Work assigned schedules, including extended or on-call hours when business needs require.

Education

Minimum Job Requirements

• HS Diploma or equivalent

Certification / Licensure

• Valid driver’s license with ability to travel to assigned locations.
• Ability to obtain and maintain required facility credentials.

Work Experience

• At least one year of experience in a healthcare, customer service, sales, or field-based role.

Knowledge / Skills / Abilities

• Ability to lift up to 30 pounds.
• Ability to travel frequently, including occasional overnight travel.
• Flexibility to work non-standard hours as needed.

Preferred Job Requirements

• None

Certification / Licensure

• None

Work Experience

• Experience in a healthcare or clinical environment.

Knowledge / Skills / Abilities

• Strong communication and customer service skills.
• Ability to manage tasks effectively in a fast-paced, field-based setting.

The Anticipated Salary Range For This Position

$19.75 - $28.75 Hourly

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.