Full-Time Enrollment Assistant (Secondary Initiatives)

Atlanta Technical College; Atlanta (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Atlanta Technical College seeks a Full-Time Enrollment Assistant (Secondary Initiatives) to support admissions, enrollment, and dual enrollment funding processes. You will process HS student applications, update records in Banner, and coordinate with partners to ensure smooth enrollment.

The role emphasizes accuracy, responsiveness, and excellent service to students, families, faculty, and staff within a fast-growing environment at ATC.

Qualifications

• Must possess and demonstrate a High School Diploma or equivalent AND Six (6) months of related work experience.
• Preferred: Associate’s degree from an accredited college or university AND two (2) years of related work experience.
• Knowledge of FERPA guidelines with the ability to explain them to others.
• Experience in the use of a Student Information System (preferably BANNER) to successfully deliver registration services and maintain student records.

Responsibilities

• Assist students with admissions and enrollment, including applications, required documents, registration, deadlines, and general enrollment questions.
• Support the High School/Secondary Initiatives team during peak enrollment periods by processing high school student applications and related requests.
• Provide administrative support for dual enrollment funding processes, including data reconciliation and tracking.
• Enter and update student information in Banner and other college platforms; maintain accurate records and protect confidentiality.
• Assist with registration activities by reviewing academic records and identifying missing information.
• Communicate with students, faculty, staff, and partners to provide information and direct questions to the appropriate department.

Skills

Customer service

Communication

Multitasking

Attention to detail

Microsoft Excel

Education

High school diploma

Associate’s degree

Tools

Banner

Student Information System

Job description

Explore a World of Opportunity with the State of Georgia!We are the force that drives Georgia!Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!Job Title:Full-Time Enrollment Assistant (Secondary Initiatives)Agency:Atlanta Technical CollegeJob Requisition ID:JR0000006751Shift:Any (United States of America)Compensation Details:$45,000 ANNUALLYJob Description:Atlanta Technical College (ATC) is seeking highly qualified applicants for its Full-Time Enrollment Assistant (Secondary Initiatives) position in the Academic & Student Affairs division, Enrollment Services department. This position is located at Atlanta Tech's Main campus just south of Downtown Atlanta.Under the general supervision of the Dean of Enrollment Services department, the Full-Time Enrollment Assistant (Secondary Initiatives) will work in conjunction with the Enrollment Services and High School/Secondary Initiatives teams with excellence, accuracy and efficiency. The ideal candidate is organized, detail-oriented, responsive, and committed to providing excellent service to students, families, faculty and staff. Candidates are self-starters and quick learners with a continual desire and capability to learn and work in a high-energy and fast-growing workplace.Duties and responsibilities will include, but may not be limited to, the following:Assist students with the admissions and enrollment process, including applications, required documents, registration, deadlines, and general enrollment questions.Support the High School/Secondary Initiatives team during peak enrollment periods by processing high school student applications, required documentation, record updates, and enrollment-related requests.Provide administrative support for dual enrollment funding processes, including comparing student and course information across Banner, GA futures, and other applicable systems; identifying discrepancies or missing information; maintaining tracking records; and assisting with routine funding reconciliation and resolutionMaintain current knowledge and understanding of college admissions, enrollment, registration, and HSI policies, procedures, and requirements.Receive, review, and process admissions documents, including transcripts, identification, residency documentation, and other required materials.Enter and update student information in the Student Management System (BANNER) and other college platforms; maintain accurate student records and protect the confidentiality of student information.Assist with registration activities by reviewing student academic records and helping identify missing or incomplete information that may affect enrollment.Communicate with students, faculty, staff, administrators, and high school partners to provide general information, clarify admissions and enrollment requirements, and direct questions to the appropriate department when needed.Perform general administrative duties, including document processing, scanning, filing, correspondence, data entry, and;Perform additional duties, as assigned.COMPETENCIES:Skill in the operation of computers and job-related software programsDecision making and problem-solving skillsSkill and ability to perform complex and varied duties in an efficient and confidential mannerSkill in managing multiple prioritiesSkill in working with the public in a customer service environmentOral and written communication skillsExcellent interpersonal skills and enthusiasm for working with a diverse population of students, faculty, and staff, and contributing to a culture of inclusion, mutual understanding, and respectProficient with Microsoft Office (most importantly, Excel) and other computer software/databasesStrong verbal and written communication skills, problem-solving skills, attention to detail and accuracy are a mustMINIMUM QUALIFICATIONS:Must possess and demonstrate a High School Diploma or equivalent AND Six ( 6 ) months of related work experience.PREFERRED QUALIFICATIONS:Preference may be given to candidates who, in addition to meeting the minimum qualifications, possess and demonstrate the following:Associate’s degree from an accredited college or university AND two ( 2 ) years of related work experience.Knowledge of FERPA guidelines with the ability to explain them to others.Experience in the use of a Student Information System (preferably BANNER) to successfully deliver registration services and maintain student records.*** May be required to work at other locations and other locations within the community. ***PLEASE UPLOAD A RESUME, TRANSCRIPT(S) AND CERTIFICATIONS.BACKGROUND SCREENINGS ARE CONDUCTED PRIOR TO SCREENING.Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring agency for the next steps in the selection process.This position is subject to close at any time once a satisfactory applicant pool has been identified.EQUAL OPPORTUNITY EMPLOYER :As set forth in its student catalog, Atlanta Technical College does not discriminate based on race, color, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). For further information regarding these laws (Title VI and IX) contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Academic and Student Affairs Division, Atlanta Technical College, Cleveland Dennard Center, Suite C1111, 404.225.4446. Email: [e-mail] . To request reasonable accommodations upon enrollment (Section 504/ADA), contact Tracye Paggett, Director of Student Services, Special Needs and Equity, Atlanta Technical College, Academic and Student Affairs Division, Cleveland Dennard Building, Suite C1111, 404.225.4446. Email: [e-mail] . Faculty and staff with questions about equity or reasonable accommodation should contact Georgina Dumay, Director, Human Resources, Cleveland Dennard Building, Suite 180A, Atlanta Technical College 1560 Metropolitan Pkwy. SW, Atlanta Georgia 30310. [e-mail] .Do not send résumés to any of the email addressed above, they will not be opened or reviewed.Minimum Qualifications:High school diploma or equivalent *and* Six (6) months of related work experience.Equal Employment Opportunity EmployerThe State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.