Full-Time Early Steps Intake & Referral Coordinator

Easterseals Florida, Inc; West Palm Beach (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Holidays, Vacation, Sick, and PTO

401(k) Savings Plan

Employee Assistance Program

Wellness Program

Professional Development and Training

Monday-Friday Schedule

Job summary

Easterseals Florida, Inc is seeking a compassionate Intake Specialist to join our Treasure Coast Early Steps team in West Palm Beach. As the first point of contact for families, you will gather intake information, explain eligibility, and coordinate referrals to Early Steps services.

This full-time role offers a Monday–Friday schedule (8:00 AM–4:00 PM), health/dental/vision insurance, paid time off, a 401(k) plan, and opportunities for professional development as you support families to access

Qualifications

• High School Diploma or GED required.
• Experience in medical intake or healthcare administration preferred.
• Strong customer service mindset and teamwork.
• Detail-oriented with excellent organizational skills.
• Proficient with Microsoft Office and data-entry tasks.

Responsibilities

• Serve as the first point of contact for families referred to the Early Steps program
• Contact families promptly and professionally regarding referrals and services
• Explain program eligibility, services, and the Early Steps philosophy
• Collect, verify, and maintain intake and insurance information
• Enter family demographic information into the Early Steps Data System
• Schedule evaluations and coordinate appointment cancellations or reschedules
• Monitor timelines and ensure compliance with program requirements
• Deliver outstanding customer service while supporting families throughout intake

Skills

Customer service

Interpersonal skills

Attention to detail

Organizational skills

Verbal and written communication

Data entry

Microsoft Office

Education

High School Diploma or GED

Job description

Easterseals Florida, Inc is seeking a compassionate Intake Specialist to join our Treasure Coast Early Steps team in West Palm Beach. As the first point of contact for families, you will gather intake information, explain eligibility, and coordinate referrals to Early Steps services.

This full-time role offers a Monday–Friday schedule (8:00 AM–4:00 PM), health/dental/vision insurance, paid time off, a 401(k) plan, and opportunities for professional development as you support families to access