Early Intervention Intake Specialist: Frontline Support

Easter Seals Florida Inc; West Palm Beach (FL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) Savings Plan

Employee Assistance Program

Wellness Program

Professional Development

Job summary

Easterseals Florida is hiring an Intake Specialist for the Treasure Coast Early Steps program in West Palm Beach. You will be the first point of contact for families, handling referrals, eligibility explanations, and intake data entry.

This full-time position offers comprehensive benefits and a Monday–Friday schedule with 8:00 AM–4:00 PM hours. Join a mission-driven team serving infants and toddlers with developmental delays or disabilities.

Qualifications

• High School Diploma or GED required or equivalent.
• Previous experience in medical intake, healthcare administration, scheduling, or related administrative role preferred.
• Strong customer service and interpersonal skills essential.
• Excellent attention to detail and organizational abilities required.
• Effective verbal and written communication skills.
• Proficiency with Microsoft Office and database systems.
• Accurate data entry and keyboarding skills; ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as the first point of contact for families referred to the Early Steps program.
• Contact families promptly and professionally regarding referrals and services.
• Explain program eligibility, services, and the Early Steps philosophy.
• Collect, verify, and maintain intake and insurance information.
• Accurately enter family demographic information into the Early Steps Data System.
• Schedule evaluations and coordinate appointment cancellations or reschedules.
• Monitor timelines and ensure compliance with program requirements.
• Deliver outstanding customer service while supporting families throughout the intake process.

Skills

Customer service

Interpersonal communication

Attention to detail

Data entry

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Database systems

Job description

Easterseals Florida is hiring an Intake Specialist for the Treasure Coast Early Steps program in West Palm Beach. You will be the first point of contact for families, handling referrals, eligibility explanations, and intake data entry.

This full-time position offers comprehensive benefits and a Monday–Friday schedule with 8:00 AM–4:00 PM hours. Join a mission-driven team serving infants and toddlers with developmental delays or disabilities.