Dispatcher

Topaz HR; Village of Spring Valley (NY); On-site; USD 41,328 - 44,083; Full time

Benefits offered by this job

Direct exposure to leadership

Long‑term growth potential

Job summary

Topaz HR in New York is seeking a dependable Dispatcher to support evening transportation operations. You will coordinate drivers, monitor routes, respond to disruptions, and maintain dispatch logs in a fast-paced environment.

Ideal candidates have experience in dispatch or logistics, strong communication, and the ability to multitask. CDL is a plus but not required. Compensation is $30–$32 per hour, Sunday–Thursday evenings, with growth opportunities.

Qualifications

• Previous dispatch, logistics, transportation, or operations experience preferred
• Strong communication and interpersonal skills
• Excellent problem-solving and decision‑making abilities
• Ability to multitask in a fast‑paced environment
• Strong organizational skills and attention to detail
• Proficiency with computers and dispatching systems
• CDL license is a plus, but not required
• Dependable, professional, and team‑oriented mindset
• Candidates with a reasonable commute are strongly preferred

Responsibilities

• Coordinate and dispatch drivers for daily transportation routes
• Monitor route activity and respond to operational issues in real time
• Communicate with drivers regarding schedule changes, delays, and service updates
• Manage driver callouts and coverage needs
• Maintain accurate dispatch logs and operational records
• Assist with route planning and schedule adjustments
• Work closely with operations leadership to ensure service reliability
• Provide professional customer service when addressing transportation concerns
• Support day-to-day transportation operations as needed

Skills

Dispatch coordination

Communication

Multitasking

Organizational skills

Problem solving

Tools

Dispatch software

Job description

Position Overview

A growing transportation and logistics company is seeking a dependable and organized Dispatcher to support evening transportation operations. This role is responsible for coordinating drivers, monitoring route activity, handling service disruptions, and ensuring efficient communication across the operation. The ideal candidate is calm under pressure, highly responsive, and capable of managing multiple priorities in a fast-paced environment.

Responsibilities

• Coordinate and dispatch drivers for daily transportation routes
• Monitor route activity and respond to operational issues in real time
• Communicate with drivers regarding schedule changes, delays, and service updates
• Manage driver callouts and coverage needs
• Maintain accurate dispatch logs and operational records
• Assist with route planning and schedule adjustments
• Work closely with operations leadership to ensure service reliability
• Provide professional customer service when addressing transportation concerns
• Support day-to-day transportation operations as needed

Qualifications

• Previous dispatch, logistics, transportation, or operations experience preferred
• Strong communication and interpersonal skills
• Excellent problem-solving and decision‑making abilities
• Ability to multitask in a fast‑paced environment
• Strong organizational skills and attention to detail
• Proficiency with computers and dispatching systems
• CDL license is a plus, but not required
• Dependable, professional, and team‑oriented mindset
• Candidates with a reasonable commute are strongly preferred

Compensation & Benefits

• $30–$32/hour depending on experience
• Sunday‑Thursday 4pm‑12am (Saturdays Winter: 6pm‑12am & Summer 10pm‑1:30am)
• Direct exposure to company leadership
• Long‑term growth potential
• Supportive and collaborative team environment

About the Employer

An established transportation and logistics organization is seeking professionals to support its expanding operations team. The company provides passenger transportation services throughout the region and is recognized for its commitment to reliability, customer service, and operational excellence.

EEO Statement

Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees.