Full-Time Desktop Support II - 8.0 Hours Per Day

York City School District; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

York City School District is seeking a Full-Time Desktop Support II technician. The role involves providing technical support, troubleshooting hardware and software issues, and maintaining documentation. Ideal candidates should have an Associate's Degree, relevant certifications, and two years of experience.

The position requires knowledge of both PC and Mac systems, and the ability to handle mobile devices. Applicants must demonstrate professionalism and have necessary clearances and training certificates.

Qualifications

• Must have 2+ years experience in desktop support.
• Knowledge of IT concepts and practices.
• Ability to interact professionally with staff.

Responsibilities

• Supports and troubleshoots district hardware and software.
• Provides Level 2 technical support.
• Installs and supports mobile devices.
• Maintains documentation and assists with training.

Skills

IT problem-solving

Technical support

Professional communication

Operating systems (PC and Mac)

Education

Associates Degree in a related field

Tools

PCs

Macs

iPads and tablets

Cellphones

Job description

Full-Time Desktop Support II - 8.0 Hours Per Day JobID: 2292

• Position Type: Technology/ Desktop Support
• Date Posted: 6/12/2026
• Location: Administration Building
• Closing Date: 06/26/2026

Experience and Qualifications

• Knowledge of commonly used concepts, practices, and procedures within the IT field.
• Associates Degree, related technology certifications and 2+ years experience in the field
• Demonstrated ability to identify, analyze, and solve technology problems.
• Familiarity with PC and Mac operating systems.
• Knowledge of desktops, laptops, tablets and handheld devices.
• Ability to interact with others in a manner that demonstrates professionalism, respect, and dignity.
• Act 34 Clearance, Act 151 Clearance, FBI Clearance (self-paid)
• Act 126 & Act 71 Training Certificates
• Drug Screening (self-paid)

Primary Duties and Responsibilities

• Supports, monitors, installs, tests, and troubleshoots district hardware and software.
• Provides Level 2 technical support to Desktop 1 technicians.
• Installs applications, inventories and supports mobile devices (iPads, Tablets, cellphones, Kindles).
• Recommends and schedules repairs.
• Assists with district-wide projects.
• Maintains documentation for the department.
• Assists with district trainings and Professional Development days.

Letter of Interest, Resume and Application Directly Through the District Website