Full-Time Customer Service & Inside Sales Representative

fastsigns-careers; Kent (WA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Paid time off

Training & development

Bonus based on performance

Competitive salary

Opportunity for advancement

Job summary

FASTSIGNS Kent is seeking a friendly, energetic Customer Service & Inside Sales Representative to join our on-site team. This full-time role runs Monday–Friday, 8:30 a.m. to 5:00 p.m., with a salary of $22–$24 per hour. You will learn estimate writing, collaborate with production, and support customers from inquiry to finished project.

Ideal candidates enjoy helping people, communicate well, and stay organized. No graphic design required—training is provided to grow in sign solutions and sales.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to understand customer needs and translate into sign solutions.
• Attention to detail and accuracy in estimates and orders.

Responsibilities

• Welcome and assist walk-in, phone, and email customers.
• Understand customer needs and recommend sign and graphic solutions.
• Prepare estimates and accurate work orders.
• Manage multiple customer projects and communications.
• Coordinate with production and installation teams.

Skills

Customer service

Inside sales

Communication

Organizational skills

Multitasking

Problem solving

Tools

Google Workspace

AI tools usage

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Dental insurance

Full-Time Customer Service & Inside Sales Representative - Sign Industry

FASTSIGNS® Kent is looking for a friendly, energetic, positive, and organized Customer Service & Inside Sales Representative to join our team!

Full-Time | Monday-Friday | 8:30 a.m.-5:00 p.m. | On-Site | $22-$24/hr.

If you enjoy people, problem-solving, and turning ideas into finished products, you'll fit right in with our fun, energetic team!

This is not a graphic design position. In this role, you'll provide great customer service, help customers find creative sign solutions, and support inside sales from the first conversation through the finished project. We'll train you on estimate writing, our products, and our systems.

What You'll Do:

• Welcome and assist walk-in, phone, and email customers
• Understand customer needs and recommend sign and graphic solutions
• Prepare estimates and accurate work orders
• Manage multiple customer projects and communications
• Use Google Workspace to communicate, organize, and keep projects moving
• Coordinate with production and installation teams
• Build positive relationships with local businesses and organizations

What We're Looking For:

• Friendly, positive, and genuinely enjoys helping people
• Strong communication, listening, and organizational skills
• Dependable, curious, and a fast learner
• Comfortable with phones, computers, and learning new technology
• Detail-oriented and able to manage multiple priorities
• Customer service, retail, inside sales, or sign/print experience preferred, but not required
• Comfortable using AI tools to assist with customer communications
• Successful completion of a background check and drug screening required

You bring the great attitude — we'll help build your skills!

Growth & Opportunity:

• Competitive pay
• Monday-Friday schedule
• Health & dental insurance options
• Paid time off
• Major holidays observed
• Bonus opportunities
• Ongoing training & development
• Opportunities for advancement and career growth
• Learn the sign and visual communications industry
• Fun, supportive, energetic team environment

If you're looking for a friendly, upbeat weekday position where you can learn, grow, and work with great people, we'd love to meet you!