Part-Time Customer Service & Inside Sales Representative

fastsigns-careers; Kent (WA); On-site; USD 20,664,000 - 30,307,000; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Competitive salary

Flexible schedule

Job summary

FASTSIGNS Kent is seeking a friendly, energetic, and organized Customer Service & Inside Sales Representative for a part-time role on-site. Schedule is Monday–Friday, approx. 30 hours per week, 8:30 a.m.–5:00 p.m. We provide training on estimates and our systems, with opportunities to grow within the sign industry.

You will assist walk-in, phone, and email customers, understand needs, prepare estimates, and coordinate with production and installation teams in a fast-paced team environment.

Qualifications

• Candidates should communicate clearly with walk-in, phone, and email customers.
• Able to understand customer needs and propose sign/graphic solutions.
• Experience in customer service or inside sales is a plus but not required.

Responsibilities

• Welcome and assist customers in person, by phone, and by email.
• Understand needs and recommend sign and graphic solutions.
• Prepare estimates and accurate work orders.
• Coordinate with production and installation teams.
• Use Google Workspace to stay organized and move projects forward.

Skills

Strong communication

Organizational skills

Customer service

Detail-oriented

Tools

Google Workspace

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Competitive salary
• Flexible schedule

Part-Time Customer Service & Inside Sales Representative – Sign Industry

FASTSIGNS® Kent is looking for a friendly, energetic, positive, and organized Customer Service & Inside Sales Representative to join our team!

Part-Time | Monday–Friday | Approx. 30 hours/week | 8:30 a.m.–5:00 p.m. availability | On-Site | Competitive Pay

If you enjoy people, problem-solving, and turning ideas into finished products, you’ll fit right in with our fun, energetic team!

This is not a graphic design position. In this role, you’ll provide great customer service, help customers find creative sign solutions, and support inside sales from the first conversation through the finished project. We’ll train you on estimate writing, our products, and our systems.

What You’ll Do:

• Welcome and assist walk-in, phone, and email customers
• Understand customer needs and recommend sign and graphic solutions
• Prepare estimates and accurate work orders
• Manage multiple customer projects and communications
• Use Google Workspace to communicate, organize, and keep projects moving
• Coordinate with production and installation teams
• Build positive relationships with local businesses and organizations

What We’re Looking For:

• Friendly, positive, and genuinely enjoys helping people
• Strong communication, listening, and organizational skills
• Dependable, curious, and a fast learner
• Comfortable with phones, computers, and learning new technology
• Detail-oriented and able to manage multiple priorities
• Customer service, retail, inside sales, or sign/print experience preferred, but not required
• Comfortable using AI tools to assist with customer communications
• Successful completion of a background check and drug screening required

You bring the great attitude — we’ll help build your skills!

Growth & Opportunity:

• Competitive pay
• Approximately 30 hours per week
• Monday–Friday schedule
• Opportunity to grow into additional hours and responsibilities
• Learn the sign and visual communications industry
• Build skills in customer service, sales, estimate writing, project management, communication, and team collaboration
• Training and opportunities for career growth within the industry
• Fun, supportive, energetic team environment

If you’re looking for a friendly, upbeat weekday position where you can learn, grow, and work with great people, we’d love to meet you!