Full time | Customer Service Dispatcher

Gill Logistics; Ocala (FL); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, and company paidvision

Employee assistance program

Referral program

Descrizione del lavoro

Gill Logistics in Ocala, FL is hiring a full-time Customer Service Dispatcher to be the first point of contact for our medical courier services. You will manage a multi-line phone system, handle emails, and dispatch orders to Tampa Dispatchers and Area Managers.

The ideal candidate has strong organization, the ability to multitask, and proficiency with Microsoft Office. A high school diploma is required, dispatching experience is a plus, and a background check will be conducted.

Competenze

• Experience with multi-line phone systems and MS Office.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize effectively.
• Geographical knowledge and map reading skills are advantageous.
• High school diploma or equivalent.

Mansioni

• Managing a multi-line phone system with a high volume of calls
• Prioritizing and dispatching services in a fast-paced environment
• Maintaining accurate records and data entry
• Collaborating with team members to ensure seamless operations

Conoscenze

Multiline phones

MS Office

Organizational skills

Multitasking

Map reading

Dispatching exp

Formazione

High school diploma

Strumenti

Microsoft Office Suite

Descrizione del lavoro

Join Our Team as a Customer Service Dispatcher

Are you an adept multitasker with a knack for customer service? We're hiring a Full-Time Customer Service Dispatcher to join our dedicated team at our Ocala office. The schedule would be Monday through Friday, from 11am - 7pm, and offers a rewarding opportunity to play a crucial role in our medical courier services.

About Us

At Gill Logistics, we're at the heart of the healthcare system, ensuring vital medical materials reach their destinations safely and efficiently. Our couriers play a pivotal role in transporting lifesaving supplies between hospitals, labs, and supply chains, contributing directly to patient care and hospital operations.

Responsibilities

As a Customer Service Dispatcher, you'll be the first point of contact for our customers, handling incoming calls and emails to dispatch our medical courier services. Your duties will also involve assisting Tampa Dispatchers and Area Managers as needed. Key responsibilities include:

• Managing a multi-line phone system with a high volume of calls
• Prioritizing and dispatching services in a fast-paced environment
• Maintaining accurate records and data entry
• Collaborating with team members to ensure seamless operations

Requirements

We're looking for candidates who possess:

• Experience with multi-line phone systems and computer proficiency (Microsoft Office Suite)
• Strong organizational skills with attention to detail
• Ability to multitask and prioritize effectively
• Geographical knowledge and map reading skills are advantageous
• High school diploma or equivalent
• Dispatching experience preferred but not required

Joining our team comes with a range of benefits, including:

• Health, dental, and company paid vision insurance
• Employee assistance program
• Referral program

Schedule

• Full-Time, Monday to Friday
• Weekends and Holidays may be required as needed

Location

Ocala, FL. Relocation or reliable commuting to Ocala is required.

Pay

$20/hr.

Please note that a background check, physical, and drug screening are conducted prior to employment.

At Gill Logistics, we're committed to creating an inclusive workplace and are proud to be an Equal Opportunity Employer.