DISPATCHER

First Care; Cincinnati (OH); Presencial; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

Dental insurance

401k plan

Paid Time Off

Training and education

Descripción de la vacante

First Care is hiring a Dispatcher in Cincinnati, OH. The role involves using internal systems to assign and dispatch medical transportation units, communicating run status to medics and field teams, and coordinating with supervisors.

Ideal candidates have outstanding customer service, professional phone etiquette, and strong multitasking skills. Knowledge of the Cincinnati area is a plus; competitive benefits apply, including a 401k and paid time off.

Formación

• Exceptional customer service and communication skills.
• Professional phone manner.
• Ability to multitask and manage time effectively.
• Detail-oriented with strong organizational skills.
• Knowledge of Cincinnati area preferred.

Responsabilidades

• Assign and dispatch medical transportation units in the field.
• Communicate status of scheduled runs with medics and other transport teams.
• Maintain open communication with Supervisors at all stations.
• Coordinate with facilities to obtain information for road staff and notify ETA when needed.

Conocimientos

Customer service

Communication

Multitasking

Time management

Teamwork

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

DISPATCHER

DISPATCH REGULAR FULL TIME Cincinnati, OH, US

30+ days ago Requisition ID: 1029

First Care is currently hiring aDispatcher.First Care is the largest and fastest-growing private ambulance service in Western Ohio.Our mission is to provide personalized, quality, on-time care that every patient and facility deserves.We achieve our mission by living up to our values:

• C ompassionate: We are compassionate about those we serve.
• A ccountable: We are all accountable for our actions and results.
• R esults-oriented: We strive for success and are determined to be the best.
• E thical: We are ethical and will act with integrity.

What is a typical day like for a Dispatcherat First Care?

• Works 3-4 days per week, number of days rotating every week, hours typically take place from 7:00PM to 7:00AM
• Leverages internal system to assign and dispatch medical transportation units in the field
• Communicates status of scheduled runs with the medics and other medical transportation in the field
• Keeping open communication with the Supervisors at all station
• Communicating with skilled nursing facilities and hospitals to obtain information required for road staff when necessary or notifying facilities regarding road staff status and ETA's when necessary.

Why First Care?

• You will have the opportunity to make a difference in the community and help provide outstanding service to the patients we serve
• You will work for the region's fastest-growing private medical transportation company
• Competitive benefits including health, vision and dental insurance, and a 401k plan
• Paid Time Off
• Company-paid training and education

Who is the right person for this role?

• Exceptional customer service and communication skills
• Ability to demonstrate professionalism over the phone
• Ability to work as a team to achieve goals
• Ability to multitask and managing time effectively
• Detail-oriented
• Knowledge of the Cincinnati, Dayton, Middletown and east areas is preferred

First Care is an Equal Opportunity Employer. First Care does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, job physical requirements, merit, and business need.

Check out our website to learn more about First Care: https://www.firstcare.us/