Care Coordinator

Lovinghands; Alpharetta (GA); On-site; USD 22,000 - 25,000; Part time

Job summary

Loving Hands Animal Clinic in Alpharetta, Georgia, is seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join our team. The role blends front-desk customer service with essential clinic coordination, supporting veterinarians and clients.

You’ll manage lobby flow, schedule appointments, handle basic pet emergencies, assist with meds, and process billing. A prior veterinary or customer-service background is helpful; weekend availability is a plus, and the position offers flexible

Qualifications

• Applicants must be 18 years of age or older.
• Strong multitasking skills with attention to detail.
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, lifting animals up to 50 pounds.

Responsibilities

• Provides excellent customer service in-person, over the phone, and in high-stress situations.
• Manages lobby flow, schedules appointments, and addresses concerns.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Multitasking

Attention to detail

Strong communication

Job description

Part-Time Veterinary Receptionist (Care Coordinator) - Loving Hands Animal Clinic

PetVet Care Centers' Loving Hands Animal Clinicis currently seeking a Part-Time Veterinary Receptionist (Care Coordinator) to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

Loving Hands Animal Clinic in Alpharetta, Georgia, is a full-service veterinary practice dedicated to delivering compassionate, high-quality care for pets. With a focus on personalized service and a welcoming environment, the team treats every patient like family.

Why Join Us:

• Join a fun, positive team environment with opportunities for professional growth and career advancement.

Key Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well‑being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end‑of‑day duties for accurate financial transactions.

Qualifications (Required)

• Applicants must be 18 years of age or older to be considered for this position
• Strong multitasking skills with attention to detail
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds

Preferred Skills (Nice to Have)

• Previous experience in a veterinary setting
• Cornerstone experience a plus!

Schedule

• Part‑Time, schedule can be flexible; current needs are Fridays, Wednesday, some Saturdays and Tuesdays
• Must be willing to work a Saturday a month

Pay Range

$16 — $18.50 USD

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high‑quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.

At Loving Hands Animal Clinic & Pet Resort, our team members all share the same passion for making and keeping animals healthy.

Our hospital truly is an excellent place to work, with a highly skilled team focused on 'best in practice' veterinary care.

We are very supportive of individuals looking to grow their veterinary careers and look forward to hearing from you.

We invite you to explore your veterinary career options with Loving Hands Animal Clinic & Pet Resort, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team.

• We invite you to explore your veterinary career options with Loving Hands Animal Clinic & Pet Resort, where you'll be a respected member of a team that loves animals and values the contributions from every individual on the team. - Loving Hands Animal Clinic & Pet Resort Team