Full-Time Call Center Specialist | Paid Training & Growth

MAP; North Richland Hills (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

ESOP

Medical Dental Vision

401(k) with company matching

Life Insurance

PTO

Job summary

Map Communications in North Richland Hills, TX is hiring a Full-Time Call Center Representative to join our in-office team. Pay is $17/hr with a 40-hour schedule (10-hour shifts) and one weekend day plus holidays.

No prior experience needed; we provide fully paid training starting on day one to set you up for success. We offer a supportive, people-first workplace with comprehensive benefits including medical, dental, vision, 401(k) matching, ESOP, life insurance, and PTO.

Qualifications

• Excellent verbal and written English communication.
• Basic computer literacy in a Windows environment.
• Minimum typing speed of 35 WPM.
• Strong work ethic and reliable attendance.
• Flexibility to work one weekend day and holidays.

Responsibilities

• Provide warm, professional assistance to callers in a high-volume environment.
• Gather, verify, and route caller information accurately to clients.
• Enter caller details into our software quickly with attention to detail.
• Consistently hit core performance goals including schedule adherence and QA standards.

Skills

Customer service

English proficiency

Typing 35 WPM

Windows basics

Weekend availability

Job description

Map Communications in North Richland Hills, TX is hiring a Full-Time Call Center Representative to join our in-office team. Pay is $17/hr with a 40-hour schedule (10-hour shifts) and one weekend day plus holidays.

No prior experience needed; we provide fully paid training starting on day one to set you up for success. We offer a supportive, people-first workplace with comprehensive benefits including medical, dental, vision, 401(k) matching, ESOP, life insurance, and PTO.