Full-Time Bilingual Teller: Branch Banking & Member Wellness

MyPoint Credit Union; San Diego (CA); Presencial; USD 25.000 - 37.000; Jornada completa

Descripción de la vacante

MyPoint Credit Union is seeking a Teller in San Diego, CA to deliver exceptional member service and support daily banking needs. You will handle transactions, educate members on products, and promote digital banking tools while maintaining accuracy and security.

The role is full-time with occasional Saturdays in a branch environment. Bilingual English/Spanish candidates are highly encouraged to apply and help serve a diverse membership.

Formación

• Must be 18+ years old and able to pass background check.
• Comfortable in a sales-driven environment.
• Bilingual English/Spanish is a plus.

Responsabilidades

• Provide exceptional member service by greeting members, answering questions, and responding to inquiries in a friendly and professional manner.
• Assist members with transactions including deposits, withdrawals, loan payments, check cashing, and transfers.
• Educate members on credit union products, services, and digital banking tools.
• Accurately process financial transactions while maintaining a balanced cash drawer.
• Verify cash amounts, endorsements, identification, and account information.
• Detect, prevent, and report suspicious or fraudulent activity.
• Assist members with updating information and processing changes.
• Provide information about balances, fees, and history within guidelines.
• Troubleshoot debit cards, online banking access, and mobile app issues.
• Follow compliance standards including BSA and AML and protect member information.
• Support branch security procedures and respond to emergencies.
• Assist with daily branch operations and end-of-day settlement.
• Promote credit union services and refer members to appropriate departments.
• Refer member needs to loan officers when appropriate.
• Promote financial wellness tools and community initiatives.

Conocimientos

Customer service

Sales-oriented

Bilingual English/Spanish

Herramientas

Digital banking tools

Mobile app troubleshooting

Descripción del empleo

MyPoint Credit Union is seeking a Teller in San Diego, CA to deliver exceptional member service and support daily banking needs. You will handle transactions, educate members on products, and promote digital banking tools while maintaining accuracy and security.

The role is full-time with occasional Saturdays in a branch environment. Bilingual English/Spanish candidates are highly encouraged to apply and help serve a diverse membership.