Teller - National City Branch

MyPoint Credit Union; San Diego (CA); Presencial; USD 25.000 - 37.000; A tiempo parcial

Descripción de la vacante

MyPoint Credit Union in National City, CA is seeking a part-time Teller to deliver outstanding member service. You will handle deposits, withdrawals, check cashing, and transfers while promoting digital banking tools.

The role requires accuracy, professionalism, and the ability to work in a sales-driven environment. Bilingual English/Spanish applicants are highly encouraged to apply.

Formación

• Must be 18 years or older and pass a background check.
• Comfortable in a sales-driven environment.
• Bilingual English/Spanish encouraged.

Responsabilidades

• Provide exceptional member service by greeting members, answering questions, and handling inquiries professionally.
• Assist members with transactions including deposits, withdrawals, loan payments, check cashing, and transfers.
• Educate members on credit union products, services, and digital banking tools.
• Process financial transactions accurately while maintaining a balanced cash drawer and verifying details.
• Assist with account updates and provide information on balances, fees, and history within guidelines.
• Follow Bank Secrecy Act (BSA), AML, and identity verification procedures and maintain confidentiality.

Conocimientos

Customer service

Cash handling

Sales oriented

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Teller - National City Branch

Natl City Part Time Admin Support San Diego, CA, US

Salary Range: $17.85 To $26.78 Hourly

MyPoint Credit Union Teller – Job Duties:

A MyPoint Teller plays a vital role in delivering exceptional service and supporting the financial well‑being of our members. As the first point of contact in the branch, the Teller provides accurate, efficient transaction processing and builds trusting relationships by offering friendly, knowledgeable assistance. This position helps uphold the credit union’s mission of providing member‑focused service, promoting financial wellness, and maintaining the highest standards of professionalism, compliance, and security.

• Provide exceptional member service by greeting members, answering questions, and responding to inquiries in a friendly and professional manner.
• Assist members with transactions including deposits, withdrawals, loan payments, check cashing, and transfers.
• Educate members on credit union products, services, and digital banking tools.

Cash Handling & Transactions

• Accurately process all financial transactions while maintaining a balanced cash drawer.
• Verify cash amounts, endorsements, identification, and account information to ensure proper processing.
• Detect, prevent, and report suspicious or fraudulent activity following credit union policies.

Account Support

• Assist members with updating member information, and processing address or name changes.
• Provide information about account balances, fees, and transaction history within authorized guidelines.
• Help members troubleshoot debit cards, online banking access, and mobile app issues.

Compliance & Security

• Follow all credit union compliance standards including Bank Secrecy Act (BSA), Anti‑Money Laundering (AML), and identity verification procedures.
• Maintain confidentiality of member information and adhere to credit union policies and regulatory requirements.
• Support branch security procedures and respond appropriately to emergency situations.

Operational Support

• Assist with daily branch operations including ATM balancing, vault access, and end‑of‑day settlement.
• Participate in team meetings, training sessions, and professional development activities.
• Support branch goals by promoting credit union services and referring members to appropriate departments.
• Identify member needs and refer them to loan officers or member service specialists when appropriate.
• Promote financial wellness tools, credit union benefits, and community initiatives.

Will provide teller duties and customer service to our members. Will exercise attention to detail and sell or refer credit union services and products to our members. Bilingual (English/Spanish) applicants highly encouraged to apply.

Minimum Requirements: Must be 18 years of age or older and able to pass background check. Must be comfortable in a sales driven environment.

Position: Part-time, no benefits; with occasional Saturdays.

MyPoint Credit Union is an equal opportunity employer. M/F/D/V