Senior Teller & Member Experience Lead — Part-Time (San Diego)

Mission Fed Credit Union; San Diego (CA); On-site; USD 30,000 - 32,000; Part time

Benefits offered by this job

PTO 18 days

Paid holidays

401(k) match

Health coverage

Life insurance

On-site gym

Job summary

Mission Federal Credit Union in San Diego, CA is seeking a Senior Teller for a part-time, on-site role (20 hours per week, includes every Saturday). Compensation is $22.00–$23.50 per hour, plus incentives.

As a Senior Teller you will handle diverse financial transactions, welcome members, educate them on products, and support branch goals through referrals. Requirements include 12 months retail or customer service experience (or 6 months in a financial institution), plus basic computer skills

Qualifications

• High School Diploma, GED, or equivalent.
• 12 months of retail and/or customer service experience, or 6 months of experience in a financial institution or similar industry.
• Basic computer proficiency and familiarity with Microsoft Office.
• Strong communication and problem-solving skills.

Responsibilities

• Welcome and engage every member with a warm, professional attitude.
• Process a variety of financial transactions accurately and efficiently, including deposits, withdrawals, transfers, loan payments, wire transfers, official checks, cash advances, and gift cards.
• Open new accounts, shares, and credit card accounts.
• Conduct needs-based conversations to identify products and services that fit members' financial goals.
• Educate members on digital banking tools and self-service channels.
• Follow up with members to ensure satisfaction and uncover opportunities to help.
• Support branch and individual sales goals through referrals and cross-selling.

Skills

Customer service

Communication

Problem solving

Education

High School Diploma, GED, or equivalent

Tools

Microsoft Office

Job description

Mission Federal Credit Union in San Diego, CA is seeking a Senior Teller for a part-time, on-site role (20 hours per week, includes every Saturday). Compensation is $22.00–$23.50 per hour, plus incentives.

As a Senior Teller you will handle diverse financial transactions, welcome members, educate them on products, and support branch goals through referrals. Requirements include 12 months retail or customer service experience (or 6 months in a financial institution), plus basic computer skills