Full-Time Beauty Lead Advisor - Sephora

FashionUnited; Fairfield (CT); On-site; USD 2,066,400 - 2,755,200; Full time

Job summary

FashionUnited is seeking a beauty-focused associate to build client relationships, demonstrate products, and maintain Sephora-inspired merchandising standards on the sales floor in a fast-paced retail environment.

You will expand product knowledge, assist with inventory, and participate in trainings to enhance client experience and drive sales through upselling and informed recommendations.

Qualifications

• Authentic passion for beauty.
• Client-facing retail or service industry experience.
• Excellent written and verbal communication skills with the ability to influence clearly.
• Availability to work days, nights, weekends and holidays.

Responsibilities

• Build strong client loyalty by identifying needs and suggesting products to drive sales, including upsell opportunities.
• Develop and expand knowledge of the beauty industry to provide credible product recommendations.
• Demonstrate products and techniques to inspire clients and showcase applications.
• Understand and execute sales plans to meet targets and drive store performance.
• Maintain Sephora visual merchandising and operational standards, including tester maintenance and department cleanliness and hygiene.
• Ensure timely replenishment of sales floor stock to optimize sales and customer experience.
• Participate in required training to expand knowledge and skills.
• Support omni-channel processing within the department.
• Assist with inventory management from receipt to sale, including freight handling, back stocking, counts and price updates.
• Uphold integrity, teamwork, safety policies, and responsible handling of all store operations.

Skills

Beauty passion

Customer service

Communication skills

Flexible schedule

Job description

What You’ll Do

• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
• Develop and expand knowledge of the beauty industry
• Provide credibility to the client through knowledge of products and beauty trends
• Inspire clients through demonstrating products and application of products
• Understand and execute the sales plans to support and meet goals
• Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
• Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience
• Actively engage and complete all required training to expand knowledge
• Support omni-processing within the department
• Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes
• All associates are responsible for:
  • Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
  • Supporting and executing safety and shortage reduction programs following company guidelines
  • Accomplishing multiple tasks within established timeframes
  • Following company policies, procedures, standards and guidelines
  • Maintaining adherence to company safety policies for the safety of all associates and customers
  • Receiving, understanding and proactively responding to direction from leaders and other company personnel
  • Other responsibilities as assigned

What Skills You Have

Required

• Authentic passion for beauty
• Client-facing retail or service industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
• Availability to work days, nights, weekends and holidays