Full-Time Beauty Lead Advisor - Sephora

FashionUnited; Matthews (NC); On-site; USD 17,908 - 24,796; Full time

Job summary

FashionUnited in Matthews, NC is seeking a motivated beauty enthusiast for a retail role focused on building client loyalty and driving sales. You will upsell products, expand knowledge of the beauty industry, and maintain merchandising standards on the sales floor.

Candidates should have client-facing retail experience and excellent communication, with availability to work days, nights, weekends and holidays. This role emphasizes customer service and product demonstrations to inspire clients.

Qualifications

• Authentic passion for beauty.
• Client-facing retail or service industry experience.
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner.
• Availability to work days, nights, weekends and holidays.

Responsibilities

• Build strong client loyalty by identifying needs and suggesting products to drive sales, including upsell opportunities.
• Develop and expand knowledge of the beauty industry.
• Provide credibility to clients through knowledge of products and trends.
• Demonstrate products and application to inspire clients.
• Execute and maintain Sephora visual merchandising and operational standards.
• Ensure timely replenishment on the sales floor to enhance the customer experience.
• Engage in required training to expand knowledge.
• Support omni-processing within the department.
• Assist inventory management from receipt to sale, including freight processing and price changes.
• Adhere to safety policies and company guidelines.

Skills

Beauty passion

Retail experience

Communication

Flexible schedule

Job description

What You’ll Do

• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
• Develop and expand knowledge of the beauty industry
• Provide credibility to the client through knowledge of products and beauty trends
• Inspire clients through demonstrating products and application of products
• Understand and execute the sales plans to support and meet goals
• Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
• Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience
• Actively engage and complete all required training to expand knowledge
• Support omni-processing within the department
• Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes
• All associates are responsible for:
  • Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
  • Supporting and executing safety and shortage reduction programs following company guidelines
  • Accomplishing multiple tasks within established timeframes
  • Following company policies, procedures, standards and guidelines
  • Maintaining adherence to company safety policies for the safety of all associates and customers
  • Receiving, understanding and proactively responding to direction from leaders and other company personnel
  • Other responsibilities as assigned

What Skills You Have

Required

• Authentic passion for beauty
• Client-facing retail or service industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
• Availability to work days, nights, weekends and holidays