Full-Time Beauty Lead Advisor - Sephora

FashionUnited; Madison (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

FashionUnited is seeking a client-focused beauty retail associate in Madison, WI. You will build client loyalty, demonstrate products, and guide customers with up-to-date beauty knowledge while supporting sales goals and inventory processes.

You will participate in ongoing training, maintain merchandising standards, and provide exceptional customer experiences across days, evenings, weekends, and holidays.

Qualifications

• Authentic passion for beauty.
• Client-facing retail or service industry experience.
• Excellent written and verbal communication skills with the ability to influence clearly and concisely.
• Availability to work days, nights, weekends and holidays.

Responsibilities

• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including upsell opportunities.
• Develop and expand knowledge of the beauty industry.
• Provide credibility through product knowledge and beauty trends.
• Inspire clients through product demonstrations and applications.
• Understand and execute sales plans to meet goals.
• Maintain Sephora visual merchandising standards and department cleanliness.
• Ensure timely replenishment to enhance customer experience.
• Complete required training to expand knowledge.
• Support omni-processing within the department.
• Support inventory management from receipt to sale, including freight, back stocking, counts and price changes.
• Act with integrity, foster teamwork, exercise judgment with partners as needed, and adhere to safety policies.

Skills

Authentic passion for beauty

Client-facing retail experience

Excellent communication

Availability to work varying shifts

Job description

What You’ll Do

• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
• Develop and expand knowledge of the beauty industry
• Provide credibility to the client through knowledge of products and beauty trends
• Inspire clients through demonstrating products and application of products
• Understand and execute the sales plans to support and meet goals
• Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
• Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience
• Actively engage and complete all required training to expand knowledge
• Support omni-processing within the department
• Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes
• All associates are responsible for:
  • Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
  • Supporting and executing safety and shortage reduction programs following company guidelines
  • Accomplishing multiple tasks within established timeframes
  • Following company policies, procedures, standards and guidelines
  • Maintaining adherence to company safety policies for the safety of all associates and customers
  • Receiving, understanding and proactively responding to direction from leaders and other company personnel
  • Other responsibilities as assigned

What Skills You Have

Required

• Authentic passion for beauty
• Client-facing retail or service industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
• Availability to work days, nights, weekends and holidays