Full-Time Beauty Lead Advisor - Sephora

FashionUnited; Whitehall (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

FashionUnited seeks a customer-focused beauty retail associate to build client loyalty by identifying needs, suggesting products, and driving sales. You will demonstrate products, stay current on trends, and convey credibility through knowledge and service.

Availability includes days, evenings, weekends and holidays. You will uphold merchandising standards, assist with inventory, and participate in training to expand knowledge.

Qualifications

• Experience in client-facing retail or service industry.
• Excellent written and verbal communication skills.
• Ability to work days, nights, weekends, and holidays.
• Authentic passion for beauty and product knowledge.

Responsibilities

• Build strong client loyalty by identifying needs and suggesting products.
• Demonstrate products and apply techniques to inspire customers.
• Maintain merchandising standards and department cleanliness.
• Support inventory management from receipt to sale.
• Execute training to expand product knowledge.
• Follow safety policies and company procedures.
• Assist in achieving sales goals and processing omni-channel requests.

Skills

Authentic passion for beauty

Client-facing retail experience

Strong communication skills

Flexible schedule

Job description

What You’ll Do

• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
• Develop and expand knowledge of the beauty industry
• Provide credibility to the client through knowledge of products and beauty trends
• Inspire clients through demonstrating products and application of products
• Understand and execute the sales plans to support and meet goals
• Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
• Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience
• Actively engage and complete all required training to expand knowledge
• Support omni-processing within the department
• Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes
• All associates are responsible for:
  • Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
  • Supporting and executing safety and shortage reduction programs following company guidelines
  • Accomplishing multiple tasks within established timeframes
  • Following company policies, procedures, standards and guidelines
  • Maintaining adherence to company safety policies for the safety of all associates and customers
  • Receiving, understanding and proactively responding to direction from leaders and other company personnel
  • Other responsibilities as assigned

What Skills You Have

Required

• Authentic passion for beauty
• Client-facing retail or service industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
• Availability to work days, nights, weekends and holidays