Employee-Owned Bank Teller (Full-Time)

First State Bank and Trust; Bloomington (IL); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

100% employee-owned

FDIC insured

Job summary

First State Bank and Trust in Bloomington, IL is seeking a full-time Bank Teller who will handle daily transactions, educate customers about products, and help build lasting relationships. You will greet customers warmly, process deposits and withdrawals, balance cash, and stay vigilant against fraud while maintaining confidentiality and a professional appearance.

This role supports community banking values by providing accurate service in a busy branch and collaborating with teammates to ensure

Qualifications

• High School diploma or equivalent.
• Previous experience in banking or customer service preferred.
• Strong customer service skills.
• Attention to detail and accuracy.

Responsibilities

• Conduct routine transactions within established guidelines, including cashing checks, accepting deposits, processing withdrawals, and handling loan payments.
• Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures, ensuring compliance with internal controls and security protocols.
• Provide great customer service, including greeting customers warmly and professionally, actively listening to customer needs and address inquiries promptly, and handling customer complaints or concerns with empathy and efficiency.
• Educate customers about our products and services, including savings accounts, loans, and credit cards. Cross-sell relevant banking products based on customer profiles.
• Safeguard customers' personal information and maintain confidentiality.
• Maintain a professional appearance and demeanor while representing the bank.
• Remain alert to potential fraud and take necessary precautions.

Skills

Strong customer service

Attention to detail

Cash handling

Education

High School diploma or equivalent

Job description

First State Bank and Trust in Bloomington, IL is seeking a full-time Bank Teller who will handle daily transactions, educate customers about products, and help build lasting relationships. You will greet customers warmly, process deposits and withdrawals, balance cash, and stay vigilant against fraud while maintaining confidentiality and a professional appearance.

This role supports community banking values by providing accurate service in a busy branch and collaborating with teammates to ensure