Bank Teller (Part Time, Day Time)

First State Bank and Trust (FSBT); Monticello (IL); On-site; USD 17,000 - 25,000; Part time

Job summary

First State Bank and Trust in Monticello, IL seeks a part-time Drive-Up Teller to support our customer-focused team. The role focuses on accurate processing of transactions, customer education on banking products, and building relationships within the community.

The position has a 9:00 am – 2:00 pm shift on Thursday and Friday, with additional hours possible. Prior banking or customer service experience is preferred and a high level of attention to detail is required.

Qualifications

• High School diploma or equivalent.
• Interest in banking or customer service preferred.
• Strong customer service skills.
• Attention to detail and accuracy.

Responsibilities

• Conduct routine teller transactions (cash checks, deposits, withdrawals, loan payments).
• Count, verify, and handle cash accurately during daily transactions.
• Provide excellent customer service and resolve inquiries with empathy.
• Educate customers about bank products and services and cross-sell when appropriate.
• Protect customer information and maintain confidentiality.
• Maintain professional appearance and demeanor while representing the bank.
• Remain alert to potential fraud and follow security procedures.

Education

High School diploma or equivalent

Job description

BANK TELLER (PART-TIME)

FIRST STATE BANK AND TRUST

MONTICELLO, IL

First State Bank and Trust is currently seeking a part-time Drive-Up Teller to join our team. As a Teller, you'll be an essential part of our team. Our teller team is the face of First State Bank and Trust and the communities that we serve. This position is responsible for the accurate processing of customer transactions as well as relationship building. Our tellers also educate customers about bank products and services.

We are looking to fill this position specifically for a 9:00 am - 2:00 pm shift on Thursday and Friday. Additional hours may be available.

RESPONSIBILITIES

• Conduct routine transactions within established guidelines, including cashing checks, accepting deposits, processing withdrawals, and handling loan payments.
• Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures, ensuring compliance with internal controls and security protocols.
• Provide great customer service, including greeting customers warmly and professionally, actively listening to customer needs and address inquiries promptly, and handling customer complaints or concerns with empathy and efficiency.
• Educate customers about our products and services, including savings accounts, loans, and credit cards. Cross-sell relevant banking products based on customer profiles.
• Safeguard customers' personal information and maintain confidentiality.
• Maintain a professional appearance and demeanor while representing the bank.
• Remain alert to potential fraud and take necessary precautions.

QUALIFICATIONS

• High School diploma or equivalent.
• Must be available 9:00 am to 2:00 pm on Thursday and Friday.
• Previous experience in banking or customer service preferred.
• Strong customer service skills.
• Attention to detail and accuracy.

At First State Bank and Trust, we have established ourselves as a trusted financial institution. Serving seven markets across Central Illinois, our $500 million community bank provides a full range of services to retail and commercial customers. We have locations in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond. What makes us truly unique is that we're 100% employee-owned, meaning every team member has a stake in our success.

If you're a reliable individual who thrives on providing exceptional service and building customer loyalty, consider joining our team as a Bank Teller!

Equal Opportunity Employer. Member FDIC. Equal Housing Lender