Bank Teller (Part Time)

First State Bank and Trust (FSBT); Monticello (IL); On-site; USD 21,000 - 25,000; Part time

Job summary

First State Bank and Trust in Monticello, IL, is seeking a part-time Drive-Up Teller to join our team. You will handle routine customer transactions, promote bank products, and provide courteous service to our customers.

The role requires ability to work until branch closing and Saturdays, with prior banking or customer service experience preferred. We value accuracy, confidentiality, and attentiveness to customer needs.

Qualifications

• High School diploma or equivalent.
• Must be available to work until the branch closing time and have availability on Saturdays.
• Previous experience in banking or customer service preferred.
• Strong customer service skills.
• Attention to detail and accuracy.

Responsibilities

• Conduct routine transactions within established guidelines, including cashing checks, accepting deposits, processing withdrawals, and handling loan payments.
• Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures, ensuring compliance with internal controls and security protocols.
• Provide great customer service, including greeting customers warmly and professionally, actively listening to customer needs and address inquiries promptly, and handling customer complaints or concerns with empathy and efficiency.
• Educate customers about our products and services, including savings accounts, loans, and credit cards. Cross-sell relevant banking products based on customer profiles.
• Safeguard customers' personal information and maintain confidentiality.
• Maintain a professional appearance and demeanor while representing the bank.
• Remain alert to potential fraud and take necessary precautions.

Skills

Customer service

Cash handling

Attention to detail

Communication

Education

High School diploma or equivalent

Job description

BANK TELLER (PART-TIME)

FIRST STATE BANK AND TRUST

MONTICELLO, IL

First State Bank and Trust is currently seeking a part-time Drive-Up Teller to join our team. As a Teller, you'll be an essential part of our team. Our teller team is the face of First State Bank and Trust and the communities that we serve. This position is responsible for the accurate processing of customer transactions as well as relationship building. Our tellers also educate customers about bank products and services.

RESPONSIBILITIES

• Conduct routine transactions within established guidelines, including cashing checks, accepting deposits, processing withdrawals, and handling loan payments.
• Accurately count, verify, and handle large volumes of cash during daily transactions and balancing procedures, ensuring compliance with internal controls and security protocols.
• Provide great customer service, including greeting customers warmly and professionally, actively listening to customer needs and address inquiries promptly, and handling customer complaints or concerns with empathy and efficiency.
• Educate customers about our products and services, including savings accounts, loans, and credit cards. Cross-sell relevant banking products based on customer profiles.
• Safeguard customers' personal information and maintain confidentiality.
• Maintain a professional appearance and demeanor while representing the bank.
• Remain alert to potential fraud and take necessary precautions.

QUALIFICATIONS

• High School diploma or equivalent.
• Must be available to work until the branch closing time and have availability on Saturdays.
• Previous experience in banking or customer service preferred.
• Strong customer service skills.
• Attention to detail and accuracy.

At First State Bank and Trust, we have established ourselves as a trusted financial institution. Serving seven markets across Central Illinois, our $500 million community bank provides a full range of services to retail and commercial customers. We have locations in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond. What makes us truly unique is that we're 100% employee-owned, meaning every team member has a stake in our success.

If you're a reliable individual who thrives on providing exceptional service and building customer loyalty, consider joining our team as a Bank Teller!

Equal Opportunity Employer. Member FDIC. Equal Housing Lender