Full-Time Automotive Service Advisor | Customer Care

Chalmers Ford; Rio Rancho (NM); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(K) savings plan

Paid Holidays

Paid Time Off

Health, Dental and Vision insurance

Basic Life Insurance

Discounted Vehicle Purchases

Job summary

Chalmers Ford in Rio Rancho, NM is seeking a dedicated Service Advisor to join our team. You'll greet customers, identify and communicate service needs, and coordinate with technicians to ensure accurate repairs and satisfaction.

A proven customer service mindset, strong communication, basic math and computer skills, and a valid New Mexico driver's license are preferred. We offer a stable, full-time schedule Monday–Saturday with a comprehensive benefits package.

Qualifications

• Experience as a Service Advisor/Service Consultant preferred.
• Proven record of achieving exceptional customer satisfaction.
• Ability to manage time and prioritize tasks.
• Basic math and typing skills.
• Valid New Mexico driver's license.

Responsibilities

• Provide excellent customer service with the customer perspective first.
• Greet customers professionally and identify, confirm, and offer resolutions to concerns.
• Serve as communicator between customer and technician to ensure understanding of needs and repairs.

Skills

Customer service

Communication

Time management

Typing

Mathematics

Basic computer skills

Tools

Reynolds and Reynolds POWER

Job description

Chalmers Ford in Rio Rancho, NM is seeking a dedicated Service Advisor to join our team. You'll greet customers, identify and communicate service needs, and coordinate with technicians to ensure accurate repairs and satisfaction.

A proven customer service mindset, strong communication, basic math and computer skills, and a valid New Mexico driver's license are preferred. We offer a stable, full-time schedule Monday–Saturday with a comprehensive benefits package.