Quick Lane Service Advisor

Chalmers Ford Inc; Rio Rancho (NM); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(K) savings plan

Paid Holidays

Paid Time Off

Health, Dental and Vision insurance

Basic Life Insurance

Discounted Vehicle Purchases

Job summary

A leading local dealership in Rio Rancho, New Mexico is seeking a dedicated Service Advisor to deliver exceptional customer service. The role requires effective communication with customers and technicians to ensure customer needs are met. Candidates should have a minimum of 2 years as a Service Advisor, strong interpersonal skills, and a valid New Mexico Driver's License. This position offers benefits including a 401(K) savings plan and health insurance.

Qualifications

• Must be able to pass a drug screen.
• Current valid New Mexico Driver's License.
• Minimum 2+ Years experience as a Service Advisor/Service Consultant.
• Proven record of achieving exceptional Customer Satisfaction.

Responsibilities

• Provide excellent customer service prioritizing customer’s perspective.
• Communicate between customer and technician, ensuring understanding of needs.

Skills

Communication skills

Time management

Typing

Mathematics

Basic computer skills

Tools

Reynolds and Reynolds POWER computer

Job description

Description

This position is a daytime position Tuesday through Saturday, from 7:00 a.m. till 4:00 p.m.

At Chalmers Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Don Chalmers Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.

Responsibilities

The Service Advisor is responsible for providing excellent customer service keeping in mind that our customer’s perspective comes first. This individual presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. Serves as the communicator between customer and technician, ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

What We Offer

• 401(K) savings plan
• Paid Holidays
• Paid Time Off
• Health, Dental and Vision insurance
• Basic Life Insurance
• Discounted Vehicle Purchases

CHALMERS FORD IS A DRUG-FREE WORKPLACE

Requirements

Qualifications

• Must be able to pass a drug screen.
• Current valid New Mexico Driver's License
• Communication skills – communicates effectively with others
• Time management – managing one’s own time and time of others
• Typing – ability to type efficiently in order to enter repair orders
• Mathematics – calculating service costs and counting change
• Basic computer skills

Job Requirements

• Minimum 2+ Years experience as a Service Advisor/Service Consultant
• Proven record of achieving exceptional Customer Satisfaction
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity
• Reynolds and Reynolds POWER computer experience a plus