Full-Time Automotive Finishes Customer Service Pro

The Sherwin-Williams Company; Stafford (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for its Automotive Finishes branch in Stafford, TX. This full-time role focuses on helping customers determine needs, answering questions about our Automotive products, and recommending the right solutions to ensure satisfaction.

Responsibilities include preparing orders for delivery or pickup, loading/unloading, operating equipment safely, assisting customers in person and by phone, processing POS transactions, and

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted driver's license.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work all scheduled hours.
• Minimum 1 year of work experience in customer service, retail, or sales.

Responsibilities

• Prepare orders for delivery or pickup according to schedule.
• Load and unload products from deliveries.
• Operate material handling and related equipment safely.
• Assist customers in person or over the phone and present suitable products.
• Process sales transactions in the POS system according to policies.
• Maintain a clean and safe working environment and optimize space usage.
• Follow safety procedures and inventory controls, participate in stock checks.
• Support branch opening/closing procedures and nightly deposits if required.

Skills

Customer service

Retail experience

Sales experience

Communication skills

Teamwork

Education

High School diploma or GED

Tools

Forklift operation

Pallet jacks

POS system

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for its Automotive Finishes branch in Stafford, TX. This full-time role focuses on helping customers determine needs, answering questions about our Automotive products, and recommending the right solutions to ensure satisfaction.

Responsibilities include preparing orders for delivery or pickup, loading/unloading, operating equipment safely, assisting customers in person and by phone, processing POS transactions, and