Automotive Finishes Customer Experience Lead

The Sherwin-Williams Company; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company is hiring a Customer Service Specialist for Automotive Finishes at Branch #9115 in Cleveland, OH. You will engage customers to determine needs, recommend solutions, and ensure timely order processing and delivery.

This full-time role runs Monday–Friday, 8am–5pm, and requires strong communication, safety awareness, and the ability to lift up to 50 lbs. A valid driver’s license and customer service experience are preferred.

Qualifications

• At least 1 year of work experience in customer service, retail, or sales.
• Must be 18+ and legally authorized to work in the United States.
• Must have a valid, unrestricted driver's license.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work full-time hours.

Responsibilities

• Prepare orders for delivery or pickup according to schedule.
• Load and unload products from deliveries.
• Operate material handling, tinting, mixing and testing equipment safely.
• Assist customers in person and over the phone with product recommendations.
• Process sales transactions in the POS consistently with policies.

Education

High School diploma or GED

Tools

POS system

Job description

The Sherwin-Williams Company is hiring a Customer Service Specialist for Automotive Finishes at Branch #9115 in Cleveland, OH. You will engage customers to determine needs, recommend solutions, and ensure timely order processing and delivery.

This full-time role runs Monday–Friday, 8am–5pm, and requires strong communication, safety awareness, and the ability to lift up to 50 lbs. A valid driver’s license and customer service experience are preferred.